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As you've probably already imagined, you might want to avoid being a complete "tyrant" and needlessly antagonizing workers. However, it's also important you be firm when it is needed, so that workers won't stop taking you seriously and your boss starts to question the wisdom of making you a supervisor.

The best advice I can give is to converse politely when possible. If a worker repeatedly brushes you off, only then should you take him/her aside and talk to them, or report him/her to your superior. Also make sure to avoid (needlessly) singling out any workers, lest others think you're playing favourites or that you have a grudge against someone.

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16y ago

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