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I would define this as making sure the customer is satisfied and answering any questions he/she may have along with any other advice you may have to meet the customers needs. I have advised someone to go to the superviser when they could not get anything resolved from the lower levels of management ( paper delivery problem) I asked her if she talked to a superviser about the problem, when she said she had not I advised her to talk toc upper management. Sometimes this is the only way to get things done.

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15y ago

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How do you define going the extra mile for your customer Give an example of when you have done this.?

Going the extra mile for a customer means exceeding their expectations to ensure their satisfaction and build loyalty. For example, when a customer faced a last-minute issue with their order, I not only expedited the shipping but also included a personalized note and a discount on their next purchase. This gesture not only resolved their immediate concern but also left a lasting positive impression.


What does it take to give great customer service?

Going that extra mile, treating customers the way you like to be treated. Search on you tube for "johny the bagger". Great customer service


Great customer service means?

# Customersatisfaction # to satisfied the need f a costumer and to go the extra Mile


What have you done to promote great customer service?

Firstly, know what you think great customer service looks like. Look for situations and examples when you had an idea, a client, or customer call, where you personally went that extra mile. Did you change a process or procedure? Or perhaps a staff member you mentored, coached or advised delivered a great customer service win or result for your team, brand or business.


How can you strive for quality service on people examples?

To strive for quality service, actively listen to customer needs and feedback, ensuring their concerns are addressed promptly. Personalize interactions by remembering details about regular customers, which fosters a sense of connection. Consistently exceed expectations by going the extra mile, whether through timely responses or thoughtful gestures. Finally, continually seek improvement by training staff and implementing best practices based on customer experiences.

Related Questions

What is your definition of going the extra mile for a customer?

Going the extra mile for a customer means to do the job plus more. A solid customer service representative will give the customer more than they expect.


Tell me about a time when you went the extra mile for a customer?

When a person is said to go the extra mile, it is in reference to doing or working more than what is required. Going the extra mile in life is often the source of great rewards, and makes a person feel good about what they are doing.


What does it take to give great customer service?

Going that extra mile, treating customers the way you like to be treated. Search on you tube for "johny the bagger". Great customer service


What does go the the extra mile mean?

"Going the Extra Mile" means that taking whatever you're taking one step further. For example, during school and if there is extra credt offered, "going the extra mile," would mean doing the extra credit. Even if it optional.


Who do you contact if you believe you have earned the 'Going The Extra Mile' badge?

If you believe you have earned that "Going The Extra Mile" badge, please contact Deb using her message board.


What does go the the extra miles?

"Going the Extra Mile" means that taking whatever you're taking one step further. For example, during school and if there is extra credt offered, "going the extra mile," would mean doing the extra credit. Even if it optional.


Synonym for go the extra mile?

Infinity and beyond Going the extra distance Giving 110%


Tell me when you went the extra mile?

Going the extra mile is when you do more than you have to do. For example, if your boss wants you to complete three projects, you can complete four.


Great customer service means?

# Customersatisfaction # to satisfied the need f a costumer and to go the extra Mile


What is the origin for the idiom 'go the extra mile'?

Just what you think - it's a figurative traveling idiom. You're "going" more than you might, as if you were traveling an extra mile.


How long is a 15 mile drive?

It depends on how fast your going in MPH. Try to define it more.


What is customer service standard?

Service customer standard is what customer wants and feel satisfied of the service you gave. In order to meet this you must delight them and put extra mile or beyond of service.