answersLogoWhite

0

Total Quality Management (TQM) does not have a single founder, as it is a philosophy that evolved from various contributions in the field of quality management. Key figures include W. Edwards Deming, Joseph Juran, and Philip Crosby, each of whom played a significant role in developing TQM principles. Deming is particularly noted for his 14 Points for Management and his focus on statistical quality control. Overall, TQM integrates ideas from several quality management pioneers to enhance organizational performance and customer satisfaction.

User Avatar

AnswerBot

4d ago

What else can I help you with?