How to get your weemee back if someone hacked you?

Answer 1

Support : http://smileycentral.custhelp.com/app/ask/?client=f3cjpeg.1.0.1.0-f3htmlmu.1.1.2.2-f3popswt.1.0.1.14-f3pssavr.1.0.2.3-f3reprox.1.0.3.6-f3restub.1.0.0.9-f3scrctr.1.0.2.15-f3slot.-m3outlcn.1.0.1.2-m3skin.1.0.3.14-mwsbar.2.3.69.9-mwsoemon.1.2.2.7-mwsoeplg.1.4.1.1-mwsoestb.1.2.4.0&ptnrP=zj&ptnrPID=xdm128yygb

If someone has stolen your Zwinky account by tricking you into giving out your password, please contact support and provide us with as much of the following information as possible:

(The more information you provide, the greater the chance we will be able to restore your account)

1. Your Zwinky Username
2. The email address you provided during registration
3. The answer to your secret question
4. Your first and last name which was provided during registration
5. Your date of birth provided at registration
6. The Zip/postal code provided at registration.

If we are able to verify your ownership of the Zwinky account in question, we will reset the password and email a temporary password to you. We recommend that you change this temporary password to something you will remember as soon as possible.

Please note, investigations may take up to 48-72 hours to process. In addition we are not responsible for any free or premium Zbucks that may have been lost due to this. In the future, always remember to keep your password a secret, and never give out any personal information to anyone that you meet online.

Strong Passwords :

When creating a password, you want to make sure you follow a few simple guidelines to ensure that someone cannot easily guess your password. Here are some Do's and Don't's for creating a strong password for your account:

Don't:

• use your login name in any form (as-is, reversed, capitalized, doubled, etc.).
• use the word 'password' (as-is, reversed, capitalized, doubled, etc.).
• use your first or last name in any form.
• use other information easily obtained about you including your phone number
• use a password of all digits, or all the same letter.

Do:

• use a password with mixed-case alphabetics.
• use a password with nonalphabetic characters, e.g., digits or punctuation.
• use a password that is easy to remember, so you don't have to write it down.
• use a password that you can type quickly, without having to look at the keyboard. This makes it harder for someone to steal your password by watching over your shoulder.