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You can get your balance on line; however, I get my balance sent to my phone daily via a text message. You can also text the word balance to 22622 and it will send you a reply. Go online first and set up a online account. There is a link on the page that allows you set up alerts to your email address or to your phone. If you have unlimited text messages that is the way to go as I always know my balance as soon as I spend money using my card the system deducts the money immediately and it sends my phone a text message with my new balance. If you take cash off the card at an Ace, it doesn't automatically deduct that money from your balance you can send them a text to find out your new balance using the steps above. Hope this information helps!

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