Tell them past history of what you've done to troubleshoot, what you know about PC's, the OS's related, what you know how to work with, such as Windows, Mac, or Linux
Quickbook support
pc assembly
There are a host of websites that offer guidance and information when it comes to troubleshooting printer problems. Some of these websites are Computer Hope, PC World and Microsoft.
There are a number of good laptop troubleshooting tips on the internet depending on what problems you have. Some sites that you may want to try include PC World and Life Hacker.
PC Audit and Belarc Advisor
Bios provides the programming that enables the CPU to communicate with other hardware. Referenced from pg 209 in the Mike Meyers compTIA A+ guide to managing and troubleshooting PC's. Bazinga!
The pencil!
Accurately answerd good questions narrow down the possibilities for determining faults.
Troubleshooting tools are there to help non-tech users easily find and access problems happening on their PC's and be guided by built in and online manuals/resources on how to fix and resolve such problems on their computers in a quick timely manner.
VIRTUALIZATION and EMULATIONdescribes theWindows Virtual PC software by Microsoft.
VIRTUALIZATION and EMULATIONdescribes theWindows Virtual PC software by Microsoft.
169.x.x.x is an IP address that is assigned to your PC if it cannot receive an address from a DHCP server. You usually get this IP if your PC cannot reach your DHCP server (typically your Internet modem/router/firewall) because of a network problem. Check that your PC has a link to the network.