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There are a host of websites that offer guidance and information when it comes to troubleshooting printer problems. Some of these websites are Computer Hope, PC World and Microsoft.
Tell them past history of what you've done to troubleshoot, what you know about PC's, the OS's related, what you know how to work with, such as Windows, Mac, or Linux
There are a number of good laptop troubleshooting tips on the internet depending on what problems you have. Some sites that you may want to try include PC World and Life Hacker.
Bios provides the programming that enables the CPU to communicate with other hardware. Referenced from pg 209 in the Mike Meyers compTIA A+ guide to managing and troubleshooting PC's. Bazinga!
Accurately answerd good questions narrow down the possibilities for determining faults.
Troubleshooting tools are there to help non-tech users easily find and access problems happening on their PC's and be guided by built in and online manuals/resources on how to fix and resolve such problems on their computers in a quick timely manner.
169.x.x.x is an IP address that is assigned to your PC if it cannot receive an address from a DHCP server. You usually get this IP if your PC cannot reach your DHCP server (typically your Internet modem/router/firewall) because of a network problem. Check that your PC has a link to the network.
The PC is set to full duplex. The switch port fails to autonegotiate the duplex setting and defaults to half duplex, which causes a duplex mismatch.
If you are new to computers then this will help you install and upgrade stuff on your computer greatly and it will prevent you from damaging anything. Computer parts are very expensive, you don't want to mess anything up!
Using remote access a person can get help by having other users control their PC. The person has to invite the other user in order for them to gain access.
some of the safety precaution in troubleshooting a PC. 1. take off all the accessories in your body to avoid accident. 2. put all the sensitive devices in a proper place to avoid damage. 3. make sure that you know what are you doing.