Dont you think this is a question you should answer yourself? This question is probably asked by an employer and are looking for your ability to serve the customer. If you have a good attitude about service, of going above and beyond then you will have a positive result.
Service customer standard is what customer wants and feel satisfied of the service you gave. In order to meet this you must delight them and put extra mile or beyond of service.
Exceptional customer service is going above and beyond to make sure the customer is satisfied. It is making the customer feel heard and important.
The seller of a service and refuse to sell that service to anyone they feel as they own the service. However, the buyer can claim discrimination.
Service customer standard is what customer wants and feel satisfied of the service you gave. In order to meet this you must delight them and put extra mile or beyond of service.
The difference between customer service and customer care is scope. Customer service provides friendly help to customers with the completion of transactions, but it is usually expected as part of the job. Customer care is more extensive, as it treats customers special and makes them feel like an essential part of the business, which can pleasantly surprise them.
define what customer service define what customer service
How the customer sees the service is everything when it comes to service evaluations. Even when you do the perfect song and dance for the customer, or totally flop, every customer will view it differently. Some like to complain, others will not say a bad thing about a punch in the face. The secret to service evaluations is to get a boat-load of opinions to really get a feel for how the general public sees your service.
What a customer thinks or feels about a company is a key aspect of the success of a business.the customer needs can be divided into 4 main point:the customer needs to feel understoodthe customer needs to feel welcomethe customer needs to feel importantthe customer needs to feel comfort
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
when I'm unable to help someone I feel inadequate
when I'm unable to help someone I feel inadequate
What is the customer service function, service strategy and service philosophy.?