0
What else can I help you with?
What is 10 basic front office activities?
1. Assist guest to check-in to their rooms. 2. Assist guest to checkout. 3. Handle phone enquires. 4. Handle guest complaints. 5. Answering phone and transfer calls to in-house guests & hotel staff. 6. over the counter reservation for walk-in guests. 7. Handle correspondences through fax or emails. 8. direct guests to their correct destinations. 9. Greet people entering the organization. 10. General administration and clerical support.
A person who help guests at a hotel?
The concierge is the person who helps guests at a hotel.
Can you have guests in your hotel room"?
Yes, you can have guests in your hotel room, but there may be restrictions or additional charges depending on the hotel's policies. It's important to check with the hotel staff to understand their rules regarding guests.
What is front office assistant responsibilities in hotel?
Check InFront desk clerks greet guests upon arrival to the hotel, access their information in the computer system, retrieve their reservation information, secure a credit card for incidental expenses and provide guests with their keys.CommunicationIn some hotels, front desk clerks serve as the intermediaries between guests and other departments in the hotel, relaying requests to the bell captain, valets and housekeeping.Administrative DutiesFront desk clerks answer telephones, schedule reservations and transfer callers to guest rooms. They also take messages and distribute mail both to guests and employees of the hotel.Customer ServiceFront desk clerks answer guests' questions concerning hotel facilities and the hotel's surrounding areas. They also provide assistance in handling customer complaints, involving management as necessary. Sometimes they make reservations for entertainment and dining on behalf of guests as well.Billing and CheckoutFront desk clerks often compile bills for hotel stays and handle checkout, where they accept final payment and ensure that keys are returned.
Are the Guests at a Hotel the ones who rate the Hotel?
Yes, Obviously guests who stayed in hotels are the ones to rate / review the hotel mainly.
Can you have guests at a hotel during your stay"?
Yes, you can have guests at a hotel during your stay, but it is important to check with the hotel's policies and inform them in advance.
Why are the bar Importance in hotel industry?
Having a bar in a hotel is essential, as its a place where guests can relax and chat with other guests. Most guests make use of the hotel bar during their stay, its part of the overall hotel experience.
What can happen if guest have things missing out of motel room?
If guests have things missing out of a hotel room, the hotel can try to charge the guests for the missing items. If the items that are missing belong to the guests, the guests can file a complaint with the hotel and a police report.
Is the continental breakfast complimentary for guests staying at the hotel?
Yes, the continental breakfast is complimentary for guests staying at the hotel.
Does the hotel offer a luggage hold service for guests"?
Yes, the hotel offers a luggage hold service for guests.
Does the hotel offer luggage storage services for guests"?
Yes, the hotel offers luggage storage services for guests.
In what hotel do Dr. Phil's guests stay?
In 2005 when we were guests of the show they put us up at the Renaissance Hollywood Hotel.
