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One possible way to measure effectiveness of an employee after training through observation is as follows: List the expected behaviors/actions of the employee with respect to the requirements of the position, i.e. Attention To Detail Customer Service Speed Then use a 1-10 rating on each. Any area in which you rate the employee a 9 or 10 is an area in which they need no improvement on. Any area in which you rate the employee a 7-8 is okay and while there is some room for improvement, it's not a high priority item for improvement. Any area in which you rate the employee a 1-6 would be an area in which you need to further develop them.

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