0
What else can I help you with?
What happens if a product or service does not actually meet its perceived performance or customer expectations?
First of all i search for a reason that why it was not satisfied by customer and what are the problems he/she face from,then i try to convience them with patiency and i request them to provide a satisfying service in next time.
What kind of customer would you like to approach a satisfied customera doubtful customer or an irate customer?
For me, I prefer both. Why? Because doubtful customer can educate about the product or service from inquiries up to order processing and angry customer can pacify them by sympathy, offering a reward program and ask an apology about poor product or service and poor customer service. My objective is to retain the customers for patronizing the product/service regardless what type of customers are.
What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
An example of bad customer service?
if in any manner the person who come to you for your assistance regarding a product or service is not happy or satisfied with you logic and response whether the person sitting him is directly not related to his problem is a bad customer service. customer needs a good response to his problem whether it can be solved by him or not.
How does proffessionalism affect customer satisfaction?
not satisfied with horrace mann insurance customer service suites them not the customer
What are some examples of barometer questions that can be used to measure customer satisfaction?
Some examples of barometer questions to measure customer satisfaction include: How likely are you to recommend our product/service to others? On a scale of 1 to 10, how satisfied are you with your overall experience? Did our product/service meet your expectations? How would you rate the quality of our customer service? How likely are you to purchase from us again in the future?
What is customer service standard?
Service customer standard is what customer wants and feel satisfied of the service you gave. In order to meet this you must delight them and put extra mile or beyond of service.
What is effective service level?
An effective service level is one where the customer or client is satisfied. The sales person or customer service rep delivers superior service.
What does exceptional customer service mean?
Exceptional customer service is going above and beyond to make sure the customer is satisfied. It is making the customer feel heard and important.
What are the challenges in customer service position?
Here are the following challenges as customer service position:Dealing with different customersResolving the customer's concernEducating the customers about the product/serviceConvincing the customer to buy the product/service
What is customer service defined as?
able to satisfied their needs and happy about services
What is define as great customer service?
able to satisfied their needs and happy about services
