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Internal customers in a pharmacy refer to staff members, such as pharmacists and technicians, who rely on each other to deliver services efficiently and maintain workflow. External customers are the patients and clients who seek pharmaceutical services and products. The primary distinction lies in their roles: internal customers support the operational aspects of the pharmacy, while external customers are the end-users of its services. Both groups are essential for the pharmacy's overall success and patient satisfaction.
What else can I help you with?
What is the difference of the white labels and the red label in the pharmacy?
Red labels are used for pharmaceutical preparations with external effect while white labels are used for pharmaceutical preparations with internal effect.
What drug recall goes to the customer?
go ask a pharmacy
What is difference between retail pharmacy and community pharmacy?
These terms are usually used synonymously.
What is a triage pharmacy?
Triage is the "customer service" of the pharmacy. People answer phones, deal with questions/problems etc. The triage dept. In the pharmacy I work for is open 24 hours.
Who are the external and internal customers in health care?
This can be taken two ways: 1. The external customers are customers who come to the health care facility for help. This would be termed as the patient's and their family members, friends, or representatives. Internal customers would be the facilities co-workers. A doctor calling the operator and asking her to overhead page someone. The operator would be providing a customer service for the physician and therefore he is a customer. 2. Internal customers could also be seen as employees of the facility purchasing goods or services from the facility. For instance, at our hospital employees may buy supplies from our Central Supply. They can also buy drugs from the pharmacy. They can also have their blood drawn without having to go to an independent phlebotomist. If they were to come in as a patient they would be receiving services.
What is the difference between a Certified Medication Tech and a Certified Pharmacy Tech?
A certified pharmacy tech can get you Oxy
While working as a pharmacy technician in a local community pharmacy susan receives a prescription brought in by a customer first she must?
Answer is C. review the prescription
While working as a pharmacy technician in a local community pharmacy Susan receives a prescription brought in by a customer. First she must?
Answer is C. review the prescription
What is the difference between a pharmacy tech you and a pharmacy tech II?
I'm a certified pharmacy tech and the only difference is how educated you are with your job. You are at a higher level if you have worked as a tech longer and are more familiar with your job. Knowing how to do more independently is the factor in that
Is there any difference between hospital pharmacy and clinical pharmacy?
Hospital Pharmacy focuses on drug dispensing where as clinical pharmacist are involved in working out the patient care & advicing Doctors and Nurses.
What is the difference between a pharmacy tech 1 and a pharmacy tech 2?
A Pharmacy Tech 1 preforms basic duties. A Pharmacy Tech 2 has more experience and preforms more advanced duties such as record keeping and training.
What is the difference between hospital pharmacy and retail pharmacy?
Hospital pharmacy is mostly IV's and injections. A lot of compounding. The staff works with the dr or nurse. Retial pharmacy is mostly pills or liquids (you know that bubblegum antibiotic we all know and love). You deal mostly with the patient. You have to have the insurance plan billed right there on site. The customer can always pay full price/cash for the medication and turn the claim in themselves and be re-imbursed the difference. If you're not a people person you should work hospital. plus you get to wear scrubs to work. who doesn't love that??
