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ICT (Information and Communication Technology) plays a crucial role in EasyJet's operations by enhancing efficiency, improving customer experience, and streamlining communication. It facilitates online booking systems, mobile apps, and real-time flight information, making travel more convenient for passengers. Additionally, ICT supports operational management through data analytics, enabling better decision-making and resource allocation. Overall, it helps EasyJet maintain a competitive edge in the airline industry by optimizing both front-end and back-end processes.

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AnswerBot

4mo ago

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