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when they are satisfied of what you do to them

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12y ago

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What 5 factors affct customers needs and expectations?

Customer needs and expectations will be determined by:-cultural factors-socio-economic factors-time-age-personality


How salesman completed his obligation to his customers if he makes sure than they always get their money worth?

Salesman completed his obligation to his customers when he delivers his products in a best condition and on time...Products delivered suits to its customers expectations..If this is what the customers want, then that's what the customers get..


What does it mean to exceed customer's needs and expectations and why is this important?

When a customer comes to a business that customer expects a very specific think by going to that location. Whether that is to pick up a new shirt or have repairs done on a vehicle there is always an expectation. Once finished with said transaction that customer can leave feeling one of three ways: 1. Expectations met 2. Expectations not met 3. Expectations exceeded If you do not meet a customers expectations (i.e.- you were extremely rude or extremely overpriced) you can wave goodbye to that customer forever. They will never return and will most definitely tell their friends never to go either. If you meet a customers expectations they may return or may not. They will probably shop around next time looking for a better deal or environment elsewhere. If another establishment exceeds their expectations... Kiss them goodbye, you'll never see them again. If you exceed their expectations they will return and will tell all their friends as well. They become loyal customers and repeat business. That is what keeps businesses alive


What does it mean to exceed customer's needs and expectations and why it is important?

When a customer comes to a business that customer expects a very specific think by going to that location. Whether that is to pick up a new shirt or have repairs done on a vehicle there is always an expectation. Once finished with said transaction that customer can leave feeling one of three ways: 1. Expectations met 2. Expectations not met 3. Expectations exceeded If you do not meet a customers expectations (i.e.- you were extremely rude or extremely overpriced) you can wave goodbye to that customer forever. They will never return and will most definitely tell their friends never to go either. If you meet a customers expectations they may return or may not. They will probably shop around next time looking for a better deal or environment elsewhere. If another establishment exceeds their expectations... Kiss them goodbye, you'll never see them again. If you exceed their expectations they will return and will tell all their friends as well. They become loyal customers and repeat business. That is what keeps businesses alive


How does an organisation balance its needs with customer expectations and needs?

An organization can balance customer expectations and needs by offering customers a product that is affordable and something they need. They can also offer new products from time to time, as well as special offers.


Whether you have been able to deliver on expectations and how well have you delivered?

This would be a time where you should talk about sales goals that you have met and exceeded. When have you gone over and above for a customer or did things you didn't need to do.


What does time exceeded mean?

How much you can post in a given time.


What can you expect from a 5 star hotel?

You could say you have exceeded their expectations when your product/service is better, i.e., cheaper, more robust, more useful or better looking, etc. than their expectation. In the realm of service as opposed to product, you can exceed client expectations of timeliness in answering phones quickly, finding answers to questions without delay, correcting problems in time, or fulfilling requests in expected timeframes. Other areas of service for exceeding expectations are courtesy; fair problem resolution; follow up; completeness; friendliness; communication skills; knowledge of subject; referrals to other appropriate people when needed; etc. You are more likely to exceed expectations and have it realized by the client when you appropriately set their expectations up front by explaining what you reasonably can do, and then trying to improve upon that to their delight. And it is also a good idea to ask if their needs are satisfied before you close the contact, job order, or purchase order. In that case you will know when the expectations are exceeded by their feedback.


What are the expectations of being an Architect?

be at work on time


How this role fits into your career aspirations?

To help the company grow in being a number one retail destination for our customers, to help develop myself as i mentor and help others grow to help this company maintain growth and future leaders to help exceed our customers expectations of there shopping experience each and every time they visit one of our stores.


What time of year was it when the trial took place in Great Expectations?

The trial in "Great Expectations" took place in the summer.


What may cause breaker instantaneously trip?

A breaker trips when its rated current has either been slightly exceeded over a period of time or grossly exceeded instantaneously.