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After receiving an email with her signature, asking to "Confirm Your Identity" with an attachment, I forwarded it in a separate email directly to Chase. Here's their reply:

"Thank you for sending us this e-mail. We have already

forwarded it to our fraud department for additional

investigation.

Although the e-mail appears to be from Chase, it is not.

It has been designed by fraudsters with the intent to

trick you into providing private information about

yourself and your accounts. This is known as "phishing,"

and the number of people who fall victim to this scam is

unfortunately rising.

It is not our practice to:

- Send e-mail that requires you to enter personal

information directly into the e-mail

- Send e-mail threatening to close your account if you do

not take the immediate action of providing personal

information

- Send e-mail asking you to reply by sending personal

information

You should never reply to, click or enter any information

if you receive a suspicious e-mail.

We actively investigate each of these attempts and work

hard to stop any further unauthorized e-mails from being

sent. Although we did not send the e-mail, please know

that we regret any inconvenience or concern it may have

caused you.

Thank you,

Bindumol Jacob

E-mail Customer Service Representative"

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14y ago

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