Speak in his language. If you don't speak his language, find a third language that you both speak. Find an interpreter. Point to things or draw pictures.
She speaks English and Italian fluently. She also understands some French and German.
"Ayuda" means "help" or "to help".
The word "ayudar" means "to help" in English.
"Puedo ayudarle" means "can I help you?" in English.
It sounds like the person in question code-switched between French and English. This could be due to being bilingual or trying to communicate effectively with someone who understands both languages.
the customer understands and is better informed in what the customer service person is telling them, and could end in a happy customer
From the French "M'aidez" meaning "help me". So any French or English speaker can use the same call when he's in trouble, and anybody who hears him and understands French or English understands that he has a real problem. That includes a sizable fraction of the world's total population.
Explain the benefits and make him understands
Ask for a customer service rep. who speaks English well. That's what I do and I get someone who I understand and who understands me.I'm sure it couldn't be illegal to ask, but for some companies, there may not be any reps in the US.
Obsolete English is old English usage that is simply not understood by modern speakers. For example Shakespeare's use of the word damask to mean "of variegated color" is obsolete. It requires a footnote to be understood by the modern reader. Do not confuse obsolete English, which no one understands, with archaic English, for example words like thou and yclept, which no one really uses but every educated speaker understands without the help of an editor.
speak English no one understands you
comprende = "he/she understands", "you (formal) understand"
One important element of customer service is to smile and put the customer at ease. Another element and maybe the most important is to always put the customer first. Do not make it seem like an effort or hassle to help them, however unusual the request. Another key element is good communication. Speak clearly and slowly so the customer understands exactly what is being said.
Standard English is the literary dialect, which everyone understands even if they don't speak it at home.
A salesperson needs to understand customer behavior because it’s the key to connecting with people the right way. Every customer is different. To that, I'd say that some like to browse and take their time, others know exactly what they want and want to move fast. By picking up on these cues, a salesperson can adjust their approach, offer the right information, and avoid pressuring anyone. It’s not just about making a sale; it’s about making the customer feel understood and respected, which makes them more likely to return or recommend the business.
This is a statement of an organisations policy on customer service standards and is made available so that everyone understands what the company undertakes to do in various situations. The charter will, for example, set out how customer complaints will be handled and resolved.
no she doesn't she only speeks English and understands alittle spanish.