Hi I bought my London Fog suitcase recently. Travelled with it once and found that the retractable handle is broke. Am I able to get a replacement suitcase?
My name is Dorrette Ruddock
dorrette.ruddock
Telephone # 647-338-6097
How do you contact London Fog Industries
London Fog luggage can be found in many department stores in Canada, one which is called The Bay. The Bay claims to be the foremost place to purchase London Fog luggage in Canada.
would like to register my luggage
London Fog replacement wheels can be purchased online directly from the London Fog website. They have the wheels for the Nottingham Style as well as several other styles.
To reset the lock on your London Fog luggage, locate the reset button on the lock. Press and hold the reset button while setting your desired combination. Release the button to save the new combination.
I found mine at Marshalls. But they have it at Macy's, Dillards, big department stores.
London Fog umbrella frames have a warranty from defect in material and workmanship. If your umbrella frame fails to function properly due to defect, London Fog will repair or replace the product with one of similar value, color or style. To submit your product under warranty, include a description of defect, proof of purchase (copy of sales receipt or defective umbrella), postage/handling fee ($5) and send to Kenlo International Corporation, 21-30 44th Drive, Long Island City, NY 11101 Attn: Service Department. Please allow 4-6 weeks for return. Warranty does not cover for damages caused by misuse, accident, or failure to use your umbrella properly.
London fog : radiation fog enhanced by pollutants. Wisconsin fog : evaporation fog near water.
I haven't come across any but I'd check ebay, Craig's list, luggage.com, department stores that carry luggage as you never know what they may get in. Samsonite, American Tourister, London Fog, are all good companies that sell luggage and have sites.
London Fog is so thick because of pollution. The fog, when mixed with the foul pollution of the area, becomes so thick it has another name (pea soup fog). This is why London Fog is so thick. London hasn't had this type of fog (smog) for around 50 years
London doesn't have fog anymore since the Clean Air Act of the 1960's.
I have the same problem. The zipper anchor is too and difficult to attach. As the company does not offer any warranty for jackets, we will have to think about a different way!