How do you contact protocol luggage?

Answer 1

I have a set of Protocal luggage bought in 2009. The main piece has broken down around the inside of the luggage. On the inside the cardboard has split and torn. There is nothing left except for the metal bars. On the outside there is a slit just under the handle @6'' long. I took it to JC Penney because that is where the luggage was purchased. They gave me a phone number that has nothing to do with this Protocal. That # was 800-889-8932. What am I to do with this luggage? It does have the 5 year warranty.... Thanks!

Answer 2

y large suitcase was ripped by the airport & i need to get it repaired. I need a number.

Answer 3

I have not had my luggage 5 years, one of my bags tore and the zipper broke on it , we took it back to the store we bought it from and they said we need to contact you.