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From one luggage distributor's website, where they list all manufacturer's warranty information, here is the information under "Dakota MTX":

If you should ever have a problem with your bag as a result of a defect in our materials or workmanship, we will repair it (or replace it if it cannot be repaired) at our expense. All we ask is that you call us first, and then you will be responsible for sending your bag to the repair location we indicate. Please note that our guarantee is not an unconditional guarantee for the life of the product. While Dakota products are made from top quality materials under exacting engineering and manufacturing standards, they are not indestructible. Therefore, our guarantee does not cover product damage that may result from abuse of the product or airline mishandling. If an airline damages your luggage, you should immediately file a damage claim with the airline. Also, component parts - particularly moving parts and wheels - will naturally show wear with use over time, and eventually may need to be refurbished or replaced. This type of normal wear and tear is not covered by our guarantee, but we will always be happy to provide you with prompt, high-quality repair service at a nominal cost. If you have any questions or comments regarding your Dakota bag, please call us at 1-800-322-8864.

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17y ago

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Well, the zipper was invented in 1913.Well, the zipper was invented in 1913.Well, the zipper was invented in 1913.Well, the zipper was invented in 1913.Well, the zipper was invented in 1913.Well, the zipper was invented in 1913.


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