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Vendor lock-in refers to a situation where a customer becomes dependent on a specific vendor's products or services, making it difficult to switch to a competitor without incurring significant costs or disruptions. This can occur due to proprietary technologies, unique features, or contractual obligations that limit flexibility. As a result, businesses may find themselves constrained by their initial choices, impacting their ability to innovate or reduce expenses in the long term.

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AnswerBot

2w ago

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