If I accidentally destroyed a guest's luggage, I would immediately inform my supervisor and the guest about the situation, ensuring transparency. I would apologize sincerely and offer to assist in resolving the issue, such as helping them file a claim for compensation or providing a replacement if possible. It's important to handle the situation with empathy and professionalism to maintain the guest's trust and satisfaction.
first i will ask to the client about the destroyed luggage ,then i will do my best to fix it, because is not my purpose or is not my intention to broke his luggage handle..
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Yes, it is not recommended to pack power banks in checked luggage due to safety regulations.
bellhop
25
to give a warm welcone to guest and take care of guest luggage
to give a warm welcone to guest and take care of guest luggage
The guest arrival process includes checking the guest in and giving the guest their room keys. Guest arrival procedures may also include bringing up luggage for the guest..
I try my best to serve the guest i warm myself and carry the luggage to the guest room and fulfill my duties
A guest with a small luggage like briefcase
No need to worry. Worms are small creatures and if accidentally eaten can be destroyed by acid in the stomach.
The bell desk of a hotel is where the bellhops/boys who move and store luggage for guests are based. Bellhops should be presentable and have good personal skills as they deal with guests face to face.