Hi dude i think samsonite luggage makes protege luggage. well this manufacture provides you all kinds of luggage.
American Tourister makes luggage
Protocol makes Jaguar luggage!
Luggage with hard plastic or steel on the outside.
Delsey luggage makes their own bag. They are a premier line of bags for travel.
Hurley has a luggage line that turns into a backpack for outdoor use.
Samsonite
delsey
I suspect someone in China makes it. Brand Collection Limited (guys behind the Redland Luggage brand) hold the global licence.
Drifter makes a very light and strong luggage set.
To reset the combination on a Protege luggage lock, first, open the lock using the current combination. Then, locate the reset button or lever, usually found on the side or back of the lock. Press and hold the reset button while setting your new combination by turning the dials. Release the button to save the new combination, and test it to ensure it works before closing the lock.
American Tourister makes both water and scratch resistant luggage.
Sounds like a belt or belt tensioner needs to be replaced