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Your HR dept. is best equipped to answer this for you, but a good place to start would be to remind the employee of their job description and point out where they are falling short. Don't argue with the employee, remain calm and professional. Provide a time frame for them to improve their performance and tell them you will be following up on this matter. If there is no improvement, you should follow your company's policy regarding write-ups, etc. Document all conversations and have the employee sign anything that is required by HR. Do everything in accordance with policy so you don't put your company in a bad spot. Good luck.

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18y ago

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