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Quality management and competitive management are closely intertwined, as maintaining high-quality standards can differentiate a company from its competitors. By implementing effective quality management practices, organizations can enhance customer satisfaction, reduce costs, and improve operational efficiency, all of which contribute to a stronger competitive position. Furthermore, a commitment to quality fosters innovation and continuous improvement, enabling businesses to adapt to market changes and stay ahead of rivals. Thus, quality management serves as a strategic tool in achieving and sustaining competitive advantage.

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6d ago

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