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What is the experience for a customer service agent on handling conflict situations and how did she manage the guest expectation?

experience on handling conflict situations? How did you manage the guest expectation?


In your opinion is avoiding an effective conflict management strategy Why or why not?

Avoiding can be an effective conflict management strategy in certain situations, particularly when the conflict is minor or when emotions are running high, as it allows time for cooling off. However, consistently avoiding conflict can lead to unresolved issues, resentment, and deterioration of relationships over time. It's essential to assess the context and potential consequences; sometimes, addressing the conflict directly can lead to more constructive outcomes. Ultimately, a balanced approach that includes both avoidance and active resolution can be most effective.


What is the style of conflict when management attempts to force a solution on?

The style of conflict where management attempts to force a solution is known as "coercive" or "authoritative" conflict management. This approach often involves making unilateral decisions without seeking input from others, aiming for quick resolutions. While it can be effective in urgent situations, it may lead to resentment, decreased morale, and reduced collaboration among team members in the long run.


What qualifications are important when applying for jobs as a restaurant manager?

Basically the role of a restaurant manager is to run the daily operations of the restaurant. A successful candidate should have experience in food services and being able to handle many activities at once.


Which is an example of good conflict management?

The purpose of conflict management is to nourish the positive working relationships among the team members that result in increased productivity. Common sources for conflicts include the following: • Scarce resources resulting in unsatisfied needs • Scheduling priorities • Personal work styles • Perceptions, values, feelings, and emotions • Power struggles You can reduce the number of conflicts by setting ground rules, clearly defining roles and goals, and implementing solid project management practices. Different project managers normally use various styles or methods under different situations. The choice of the conflict resolution style or technique may be influenced by the following factors: • Whether the conflict needs to be resolved for the long term or a short-term resolution is fine • The intensity of the conflict and the relative importance of resolution in the context of the project • The urgency of resolving the conflict • The positions taken by the parties involved in the conflict The first step in conflict management is analyzing the nature and type of conflict, which might involve asking questions. You can meet with the parties involved in the conflict. The next step is to determine the management strategy. Different management strategies to handle conflicts are: 1. Avoidance 2. Competition 3. Compromising 4. Accomodation 5. Collaboration 6. Confronting

Related Questions

What are the factors that contribute to situations of global conflict?

the shadow it conflict so that factors that can contribute to situations of global conflict.......


How does the un solve conflict?

post conflict situations


How did you handle conflict?

It all depends on the conflict.


What is the experience for a customer service agent on handling conflict situations and how did she manage the guest expectation?

experience on handling conflict situations? How did you manage the guest expectation?


How does hamlet handle his situations?

He pretends to be mad.


What type of conflict is simply the awareness of a conflict situations?

Perceived conflict - the word "perceive" means "to become aware."


Why is conflict management defined as a behavior?

Conflict management is defined as a behavior because it involves the actions, strategies, and communication techniques individuals use to handle disagreements or disputes effectively. How individuals respond and engage in conflict situations can greatly impact the outcome and resolution of the conflict. By viewing conflict management as a behavior, it emphasizes the importance of actively engaging in constructive approaches to addressing and resolving conflicts.


How do various Christian organizations handle conflict?

There is a Christian principle known as "turn the other cheek." Forgiveness is very important for this faith. It is probable that Christian organizations would ideally employ this principle in their situations of conflict. However, organizations can be complex and therefore their conflicts messy.


How can the Bible guide us in handling situations where we are tempted to argue with a fool?

The Bible advises us to avoid arguing with fools, as it can lead to more conflict. Instead, it encourages us to respond with patience, wisdom, and kindness. By following these teachings, we can handle such situations with grace and avoid unnecessary strife.


What are good communication examples?

Solving complex/conflict situations


Why did they have presidents?

They needed someone to handle the country that we can vote for. The majority of votes for each candidate had to be picked upon which candidate has the most votes.


Why are passive and aggressive behaviors unproductive in conflict situations?

why are both passive and aggressive behaviours unproductive in a contflict situations