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Three operational controls include Standard Operating Procedures (SOPs), Performance Metrics, and Internal Audits. SOPs provide detailed instructions for specific tasks, ensuring consistency and quality in operations; they should be regularly reviewed and updated as needed. Performance metrics, such as KPIs, help track efficiency and effectiveness, enabling managers to make data-driven decisions; these should be clearly defined and monitored regularly. Internal audits assess compliance and operational effectiveness, identifying areas for improvement; they should be conducted periodically and involve a thorough review of processes and controls.

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