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Key Performance Indicators (KPIs) are specific, measurable goals that indicate how well an organization is achieving its objectives. Metrics are quantifiable data points used to measure performance, while measures are the actual values obtained from those metrics.

To effectively track and evaluate performance, organizations should first identify relevant KPIs, metrics, and measures that align with their goals. They should then collect and analyze data regularly to monitor progress and make informed decisions. By setting benchmarks, comparing results, and adjusting strategies as needed, organizations can use these tools to improve performance and achieve success.

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