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Why is quality control important?
quality control is very important in organisation. it help manager control their quality of good and service base on standard to satify their customer.
How an organisation could improve the quality of its business information justifying each of their recommendations?
by making sure its information is: accurate up to date relevant and trust worthy good advertisement hiring friendly staffs using a good website layout with clear and concise details
Emerging trends in work organisation and their impacts on quality of work life?
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Components of total quality management?
Total Quality Management (TQM) ComponentsTQM has four basic components1. Put customers first2. Make Continuous Improvement3. Aim for zero defects4. Training and developmentPut Customers FirstA quality product or service satisfies customer's needs and expectations. Whether a product or service is of high or low quality, will be decided by how it made the consumer feel and whether consumer expectations were satisfied or exceeded. See quality. If customers are not put first, then customer expectations will be difficult to satisfy and consequently quality will not be achieved. Customers can be put first through a variety of initiatives including• Undertaking market research to discover consumer needs so that the organisation can develop products and services that exceed their consumer's needs.• Looking after all customers whether internal or external. Internal customers are employees of the organisation and are known as customers when they approach each other for a service. External customers are all non-employees (of the organisation) that approach the organisation in connection with a service or product.• Effective customer care systems.• Ensuring that all service standards are met.• Listening to customer views and opinions. Responding to customer views including resolving customer complaints in a manner that satisfies their expectations. Once customer complaints are resolved they should be analysed to prevent future recurrence.Make Continuous ImprovementThe Japanese term "kaizen" has contributed to this component. Kaizen believes that there are no limits to continuous improvement. This means that a TQM organisation will continuously strive to improve their product/service and increase the quality standards. A TQM organisation will also view change positively whether the change involves a process change or a change in customer needs and expectations. This is because changes will enable the organisation to develop and explore quality.Aim for Zero DefectsThere are a number of reasons behind the aim to eradicate defects. Defects are expensive because they will lower the customer's confidence in the product. Also it is more expensive to rectify defects than it is to prevent them occurring in the first place. Zero defects can be achieved through a combination of quality assurance and quality control ( visit the relevant sections by clicking on the links).Training and DevelopmentAn organisation will need to train their employees to ensure that they understand the principles of TQM. A TQM organisation employee will need to understand how TQM is to be achieved or maintained and how they as an employee will ensure that the organisation emulates TQM. Unless each employee accepts and believes in TQM it will be difficult for the organisation to practice TQM.
What are the advantages of narrow span of control?
more supervision over subordinates, so better quality of goods and services producred
Advantages of a structured decision making model?
No hasty decisions will be made Quality and Quantitity of information you will have Availability of alternative solutions Enhances innovation and resposiveness depending on the type of organisation
Explain how an organisation could improve the quality of its business information justifying each of their recommendations?
No.
What is service quality as an information system evaluation tool applicability of service quality its advantages disadvantages?
For an information system evaluation tool, see related link.
Why it is important to produce high quality and attractive documents?
To promote a good image of your organisation; if your work wasn't high quality and attractive people would think that your organisation does not care about customers. It is alsopleasing to the eye and to the mind, to receive information that's easy to understand and looks well presented.
What are the advantages of focus groups?
There are many advantages of focus groups. You can easily get quality information about the particular subject that interests the group, you will find personal and group perceptions and opinions which can be useful among other advantages.
What are advantages of focus group?
There are many advantages of focus groups. You can easily get quality information about the particular subject that interests the group, you will find personal and group perceptions and opinions which can be useful among other advantages.
What are the Advantages of updating files?
Updating files ensures that the files contain the most up-to-date information available. In most cases updates will provide new information that wasn't previously available, or will correct information that was previously in error. A well-organised database will also provide a complete history of all amendments made to a file, when they were made, why they were made and who updated them. This ensures the quality of the information provided is as reliable as possible.
What the advantages of quality information?
Quality information is accurate, reliable, and relevant, leading to better decision-making and problem-solving. It can improve organizational efficiency, increase productivity, and enhance competitive advantage. Additionally, quality information enhances communication, fosters innovation, and promotes a culture of continuous learning within an organization.
What is the purpose and benefits of using different types of resources to design and produce high quality and attractive documents?
To promote a good image of your organisation; if your work wasn't high quality and attractive people would think that your organisation does not care about customers. It is alsopleasing to the eye and to the mind, to receive information that's easy to understand and looks well presented.
What is correct grammar -- you provide top quality equipment or you provide a top quality equipment?
You can provide top quality equipment is the correct answer.
Why do you need to clearly understand what the customer needs are?
Understanding customer needs will help you define new market opportunities and drive innovation and revenue growth in every aspect of your organization.
Provide two examples of inadequate information in a market?
Two examples of inadequate information in a market are lack of information on product quality and lack of information on product pricing. When sellers and buyers do not have the same information it leads to inadequate information.
