Good Planning skills
Requisites of office manager
Good managers are able to delegate to ensure that their supervisors grow in their position. They are also good communicators.
The duties and responsibiltiesof a front desk manager in a hotel will vary amongst different hotels. They will be responsbile for checking people in and out and providing good customer service.
Be consistant with staff comunication methods Have a goals for all staff that is achieveable Have all staff take ownership of their posistion with in the business Gaining commitment needs to have a reward even if it is as a team compliment style Last but not least gaining the teams trust in you as there manager is paramount
Key attributes and qualities that contribute to good project manager skills include strong communication, leadership, organization, problem-solving, and time management abilities. Additionally, being adaptable, detail-oriented, and able to work well under pressure are important traits for successful project management.
A hotel front office manager has a good salary and a very interesting job. The disadvantages are the stress and the long work days.
Requisites of office manager
They can spell the word "are."
A good leader might not possess the qualities of a good manager. A good leader may have some inborn qualities to intoxicate gathering crowds by oratory prowess, which a good manager may lack. On the contrary, the qualities of a good manager viz., imbibing administrative discipline,taking spontaneous decisions at grass root level of factory production can be gathered through experience and by undergoing administrative courses. Unfortunately, such courses though are not available for a good leader else where !
1) He should be a good salesmen 2)A reference point 3)coordinator 4)image builder 5)problem solver
Good managers are able to delegate to ensure that their supervisors grow in their position. They are also good communicators.
The duties and responsibiltiesof a front desk manager in a hotel will vary amongst different hotels. They will be responsbile for checking people in and out and providing good customer service.
All potential managers have leadership qualities. How they apply those qualities will determine whether or not that makes them a good manager. You could have a very poor manager that applies his leadership skills and qualities in a poor manner.
Good qualifications of office staff will include honesty, outgoing attitude, a positive mind set, and a good word ethic. Office staff members should be willing to work together for the good of the company.
DUTIES AND RESPONSIBILITIES:Greets the VIP guests of the hotel. As directed by the Front office Manager, Performs special services for VIP Guest's.Assists in VIP's arrival departure in absence of guest relation officers.Checks cleanliness of lobby and public areas, lights and as well as front office staff in proper and orderly appearance and behaviour.Checks on registration cards of arriving guests and ensures all information should be filled on each cards either by Guest Relation Officers or the guests.Assists in sending guest messages or faxes.Gives the instructions to the Night Reception, during the high occupancy periods, regarding: walk-in guests and release room blocked because of no- showsAssists in handling room lock problems.Prepares and checks for VIP's arrival and escorts guests to rooms.Co-ordinates with all departments concerned in order to maintain Front Office functions properly.Operates the front office computer system in order to assist front office attendants.Checks group department, fit and ensure switchboard makes appropriate wake up calls.Handles guest complaints and other related problems and reports on the Assistant Manager's log book.Assists reception, business centre, cashier, concierge and bell captain during they are busy.Answers guests inquires, handles complaints and attend to the needs of the guests.Approves and sign for allowances, rebates etc., as required by Front Office Cashier.Authorizes charges to be made for late departures and/or compliments on them.Promotes and maintains good public relations.Motivates and maintains good staff relations.Maintains and be guided of hotel policy on credit/lost and found hotel guests properties.Follows up in credit check report, liaise with credit manager.To responsible for front office operation during the absence of Front Office Manager (HO).To discuss all matters that needed to follow up with the next shift Reception Manager.Approves the working schedule for the front office attendants and submits them to front office manager (HO).Conducts and ensures the neat of appearance of front office attendant as well as correct attitude and behaviour, discusses problems that encountered on this point with front office manager, assistant front office manager and their shift leaders.Assigns and Approves Duty roster for all Front desk staffs.
Be consistant with staff comunication methods Have a goals for all staff that is achieveable Have all staff take ownership of their posistion with in the business Gaining commitment needs to have a reward even if it is as a team compliment style Last but not least gaining the teams trust in you as there manager is paramount
To find work as office manager, one can look for the opens jobs at company. Make a good resume include biography and then sent directly to that company.