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How improvements to customer service can be made?

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How improvements to the customer service in an organisation could be made?

It is hard


What improvements can be made to customer service as a result of monitoring and Evaluating?

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What is the objective of customer perception?

The objective of customer perception is to provide a clear understanding of how a customer feels about products or services. This can be useful to suppliers for making improvements.


What techniques are used for customer relations?

Answer There are no particular techniques for customer relations. To be a good customer rep, all you have to do is listen to the customer and try as hard as you can to fix whatever problem they are having. They won't ever forget the effort you put into helping them.


What are the criteria to be followed in evaluating a strategy implementation?

It depends. For some, improvements in revenue and customer satisfaction.


What is the difference between cos grade and non cos grade?

mterial or product matching the criterial of the certificate of suitability of customer is cos grade


What are the potential returns of customer relationship management?

Customer relationship management may bring about 1. Customer loyalty 2. Firms goodwill 3. Better social relationship between customer (society) and the firm 4. Timely product improvements as per customers need.


How can monitoring customer service improve customer satisfaction?

Merely monitoring customer service will not improve customer satisfaction. The key element that needs to follow the monitoring, is providing solutions to improve customer service based on recommendations from the customer and/or the monitor identifying where improvements need to be made, and then making the change. If you remove barriers and problems that fetter the customer, they will have a positive experience (satisfaction) with the organization.


What are 2 examples of selling techniques in a restaurant?

Selling techniques in restaurants and other retail establishments if commonly known as suggestive selling. Two examples of selling techniques in a restaurant include asking the customer if they would like add on products such as fries or asking if the customer would like to increase the size of a product they order.


Can you give me a sample of thesis title in hospitality industry?

"Analysis of techniques for maximising customer spending"


What organizational improvements can be made from information gained in a customer survey?

Organizational improvements can include addressing common customer pain points, enhancing communication channels, improving product/service offerings based on feedback, and implementing more personalized customer experiences. Identifying trends and patterns in the survey data can help prioritize areas for improvement and tailor strategies to better meet customer needs.