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Explain the importance of effective communication in the delivery of excellent customer service?
the customer is always right!
The annual celebration of the importance of customer service is?
CSW - Customer Service Week
What is the annual celebration of the importance of customer service?
The annual celebration of the importance of customer service is called Customer Service Week. This is celebrated all over the world. It was declared a national event in the US in 1992.
Effects of providing poor customer service?
explain the effects of providing poor customer service
What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
Explain the importance of effective communication in the delivery of excellent customer service?
the customer is always right!
The annual celebration of the importance of customer service is?
CSW - Customer Service Week
What is the annual celebration of the importance of customer service?
The annual celebration of the importance of customer service is called Customer Service Week. This is celebrated all over the world. It was declared a national event in the US in 1992.
Effects of providing poor customer service?
explain the effects of providing poor customer service
What is the difference between customer delight and customer service?
•difference between service and delight
What is the difference between good and excellent customer service?
Customer service is "Good" when the customer is "satisfied", and customer service is "Excellent" when the customer is "Delighted"
Customer service starts with the first contact the customer has with you and only ends when the customer is satisfied explain what this sentence means?
This sentence emphasizes that customer service is a continuous process that begins the moment a customer interacts with a business, whether through inquiries, purchases, or support. It highlights the importance of every touchpoint in shaping the customer’s experience and satisfaction. The service doesn't conclude until the customer's needs are fully met, reinforcing the idea that ongoing support and responsiveness are crucial for fostering loyalty and trust. Ultimately, effective customer service is about ensuring a positive experience from start to finish.
Explain where and when you have received the best customer service and the key reasons why the service was good?
what is your biggest achievement
What is the term meaning perceived worth usefulness or importance of a product or services to the customer?
Value is the perceived worth, usefulness, or importance of a product or service to the customer
Explain Why the way you say things and your tone of voice affects customer's experiences of customer service?
The way that you speak is very important in a customer's experiences of customer service. If your tone is not pleasant the customer will have a bad experience.
What is the Difference between customer loyalty and service loyalty?
•difference between service and delight
What is the difference between customer service standard's policies and procedures?
Difference between Customer Service Standards and Policies and Procedures
