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What else can I help you with?
How many years experience have you had in Customer Service?
25 years (I'm 40). Customer service, in my opinion, entails in person, my phone, and online. Online of course has only come later in my experience! I've worked in fast food, in a library, in multiple call centers. My most current job has lasted 10 years. I have also been a daycare director and taught at college level, positions I also consider a form of customer service. In fact, every job we do, assuming our skills are commodities, are customer service. When I was teaching college, I was serving my students (in other words paying customers).
Is the silver company reliable?
The silver company has a 20 year history of excellent customer service. In those years they have striven to uphold a certain level of quality both in product and customer service.
How does effective customer service benefit the customer the organization and the employee?
Effective Customer service benefits the Customer because the customer's needs are met, whether it's a product or service. It benefits the organization because it helps to build customer loyalty, repeat business, and positive word of mouth. Ultimately, this translates into higher sales for the organization and a positive reputation in the community. Because effective customer service leads to higher sales and a positive reputation in the community, it benefits the employee from the standpoint of the company doing well. When the company does well, the employee's job security is greater. Higher sales can also lead to increases in salaries, benefits, compensation package, rewards, more money available for training and development of the employee, etc. It also benefits the employee who is providing efficient customer service in that it they feel good about what they do and improves morale. However, for example, if two Xyz co opened up right beside each other, one provides effective customer service and one provides excellent or superior customer service, the Xyz co providing effective customer service would be out of business within two years and Go4Customer is one of the best example which can give you a best and Superior Customer Services
What is Sam's simple business philosophy?
Sam's simple business philosophy is to always put the customer first. This means creating high-quality products that meet the customer's needs and providing excellent customer service. Sam believes that if you take care of your customers, they will take care of you. This philosophy has served him well over the years, and he has built a successful business by always putting the customer first.
How are empathy statements used in customer service?
Answer:I understand your concernI regret for what had happened to youI am sorry for the inconvenienceI appreciate your patience on thisAnother Answer:These are the textbook terms, but I warn anyone who wishes to do well in customer service, these are also the type of niceties that make me, as an irate customer, even more irate. I've spent close to thirty years in different customer service roles and learned a bit; I've also spent over fifty years as a customer.The customer is always right, even when they're not. Even when the mistake is not yours (your company's), the customer feels what they feel, which is right for them. So you need to acknowledge that fact:Yes, I can see how this would upset you...Yes, I understand how upsetting this is for you...The customer doesn't care about your history of good service, the quality of your product or service, and most of all, they don't wasn't to hear how happy all of your other customer's are (that's another way of telling them that they're wrong); the customer wants you to care that they are upset because this went wrong for them:We want to know how our product (or service) can meet your needs...We need to know your expectations of... so we can meet those expectations...Explain briefly what your product or service can do and, especially if their expectations were something more or different, how you will follow through. Using positive, polite, straightforward language give them one or more options that you can offer:Thank you for bringing to our attention that additional training of some service associates may be necessary. Please accept our apologies and our special discount coupon for your next purchase...Since our service is designed to provide..., we can't hope to provide what you're expecting... So please accept our apologies and... (never end a customer service encounter with just a "sorry", the customer will feel that you are pretty sorry).When taking courses on customer relations, use the platitudes that the person assigning the work is expecting, like the first answer. But never, never use them on actual customers. Finding the right words for each type of situation takes some learning, each one is individual based on the customer, their expectations, and what it is you do provide. You often have to think on your feet when you're tired. Keeping the rules that I've outlined in mind can be a guide; never tell the customer that they're wrong, thank them for bringing the situation to your attention, and explain as clearly as possible what you can or will do, never, never end the encounter being sorry. Always end with a positive statement.
Do you have a minimum experience in a customer service?
Yes,I have 3 years of experience of customer service.
How much experience should one have in order to work in any customer service management position?
The amount of experience needed for a customer service management position depends on the company and individual. However, most management positions require at least 3 years of customer service experience.
Is an education needed for a customer service manager?
Educational requirements for becoming a Customer Service Manager vary by industry; however, applicants should have at least a high school diploma or equivalent and at least two to five years experience in Customer Service. (From Education-Portal.com)
A paragraph on good customer service?
I have over five years of experience.
Which cell phone company provides decent customer service?
I have used Verizon wireless for many years, and have never had any negative experience with them. I would say that Verizon has decent customer service.
What is your customer service experience?
14 years of sales associate experince through floral sales and craft store sales.
Why doesn't Walgreens keep prescription information for at least 5 years?
Because they' have the worst customer service known to man.
Which mobile phone service provider has the best customer service?
This answer may be more of a matter of each person's experience but I would have to say Sprint/Nextel has great customer service! I have used them for years and never have to hold very long and always get a clear english speaking attendant which is better than my other utilities. I have Straight Talk and they have excellent customer service. however, when i had verizon, their customer service was horrible
How many years experience have you had in Customer Service?
25 years (I'm 40). Customer service, in my opinion, entails in person, my phone, and online. Online of course has only come later in my experience! I've worked in fast food, in a library, in multiple call centers. My most current job has lasted 10 years. I have also been a daycare director and taught at college level, positions I also consider a form of customer service. In fact, every job we do, assuming our skills are commodities, are customer service. When I was teaching college, I was serving my students (in other words paying customers).
Do you have 5 Years experience of Customer Relations?
No, I do not have 5 years experience of customer relations, however, the answer to this question could be different depending upon who answers it.
If you want to get a banking job what are some of the positions you can get?
You can become a teller,customer service rep I, bank manager,and so on but it really does depend on what you do. For example a customer service rep I (call center-prime/model) makes about 12.30hour, but if you work an evening shift you get a 10% pay differential, if you speak another language fluently (with professionalism) add another 10% on top of that. Customer service rep II makes about 16 to 17 an hour (like the CD/IRA dept and online banking), some customer service repII positions pay only 13-14 an hour. If you have previous customer service experience in financial services, negotiate with them, if you are working in northern California you should at least be making 29,000 a year with 1-2 years experience!
seeking employment over 10 years experience in healthcare billing/customer service for medi-cal,medi-care,and prvt insurance?
Where are you located?
