0
What else can I help you with?
Explain how the information system can help to enhance customer satisfaction?
it can help by informing the customer what precaution should be taking to help correct a problem with thier vehicle and infor them on what is going on inside that system
Explain the difference between share of customer and customer equity.?
Explain the difference between share of customer and customer equity
What is organisational consumer behavior in marketing?
explain the importance of consumer behaviour in marketing view?
In marketing what is customer satisfaction Explain the importance of customer satisfaction.?
Customer satisfaction refers to the extent to which customers are happy with the products and services provided by a business. Customer satisfaction levels can be measured using survey techniques and questionnaires. Gaining high levels of customer satisfaction is very important to a business because satisfied customers are most likely to be loyal and to make repeated orders and to use a wide range of services offered by a business. The need to satisfy customer for success in any commercial enterprises is very obvious. The income of all commercial enterprises is derived from the payments received for the products and services to its external customers. Customers are the sole reason for the existence of commercial establishments. Since sales are the most important goal of any commercial enterprise, it becomes necessary to satisfy customers. For customer satisfaction it is necessary to establish and maintain certain important characteristics like: a. Quality b. Fair prices c. Good customer handling skills d. Efficient delivery e. Serious consideration of consumer complaints. Satisfaction is the feeling of pleasure or disappointment attained from comparing a products perceived performance (outcome) in relation to his or her expectations. If the performance falls short of expectations, the customer is dissatisfied. If the performance matches the expectations, the customer is satisfied. If the performance exceeds expectations, the customer is highly satisfied or delighted.
Customer service starts with the first contact a customer has with your organisation and only ends when the customer is satisfied explain this statement?
This statement emphasizes that customer service is a continuous process that begins the moment a customer interacts with a company, whether through inquiries, purchases, or support. Every touchpoint contributes to the overall customer experience, shaping perceptions and expectations. The service journey concludes only when the customer feels their needs have been met and they are satisfied with the resolution. Therefore, consistent and attentive service throughout this journey is crucial for building loyalty and trust.
Organisation structure of an insurance company of great Nigeria insurance plc?
Explain the organisational structure of insurance companies in nigeria
Investigate how human resources management HRM contributes to the achievement of organisational objectives in your chosen organisation?
This can be a great way to show your organization skills. Explain a time that you had to use this system at work.
With appropriate illustrations explain Production Concept Marketing Concept Societal Concept and Customer Concept indicating their benefits to the organisation?
this site is good for students
What are the conditions necessary for determining training needs in an organisation?
Accordingly the some condition necessary for the training becuase we will knowledge so we easily explain the customer.
Explain how the information system can help to enhance customer satisfaction?
it can help by informing the customer what precaution should be taking to help correct a problem with thier vehicle and infor them on what is going on inside that system
Explain the political organisation of the caribs?
ploitcal organisation on the caribs
What is organisational goal?
Organisational goals explain how an organisation intends to go about achieving its mission. For example, a car manufacturer might identify its mission as increasing market share and making a profit. Establishing goals of introducing a new model of car each year and providing the highest-quality spare parts to customers will enable it to achieve that mission.
Explain the communication cycle with respect to an organisation?
how communication cycle in an organisation
Explain how organisational structure supports business aims and objectives?
they help with it
Why do you think you would be suitable for a customer service position interview question?
You might explain why you enjoy working with people, and take great satisfaction in helping them with their problems.
Which belt lean six Will be able to explain the Kano diagram and how it relates to customers?
A Lean Six Sigma Green Belt or Black Belt would be well-equipped to explain the Kano diagram and its relationship to customer satisfaction. The Kano model categorizes product features into five types: basic, performance, excitement, indifferent, and reverse, helping teams understand customer needs and prioritize improvements. By using this diagram, they can identify which features will most significantly enhance customer satisfaction and drive loyalty.
Explain the difference between share of customer and customer equity.?
Explain the difference between share of customer and customer equity
