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How can a marketer of very light very powerful laptop computers use its knowledge of customers expectations in designing a marketing strategy?
For Marketer knowing customer expectation can be very advantageous. In this case -- marketer can know what does customer expect in terms of weight and how much fast the computer should be ( Zone Of tolerance). By using Webler's law (refer to customer behavior book) he can create a distinction between, his and competitors product's weight by eliminating those feature which are undesirable-- It can done by doing cost-benefit analysis (CB Analysis).
What else can I help you with?
What is the mission statement of starwood?
We succeed only when we meet andexceed the expectations of our customers,owners and shareholders. We have a passion forexcellence and will deliver the higheststandards of integrity and fairness. We celebratethe diversity of people, ideas and cultures.We honor the dignity and value ofindividuals working as a team. We improve thecommunities in which we work.We encourage innovation, acceptaccountability and embrace change.We seek knowledge and growth through learning.We share a sense of urgency, nimblenessand endeavor to have fun too.
What are some drawbacks of increased customer participation in the service process?
Increased customer participation in the service process can lead to inconsistencies in service quality, as not all customers may possess the necessary knowledge or skills to contribute effectively. This can result in frustration for both customers and service providers when expectations are not met. Additionally, greater participation may require more time and effort from both parties, potentially leading to decreased efficiency and longer wait times. Lastly, it can create challenges in managing customer interactions, as varying levels of involvement may complicate the service delivery process.
In order to fulfill a customers needs what must employees have?
To fulfill customer needs effectively, employees must possess strong communication skills to understand and respond to inquiries. They should also have a thorough knowledge of the products or services offered to provide accurate information and solutions. Additionally, a customer-centric attitude and empathy are crucial for building rapport and ensuring a positive experience. Continuous training and support can further enhance their ability to meet customer expectations.
Principles of customer satisfaction?
Five specific operating principles for building and managing extraordinary levels of customer satisfaction and loyalty or what we call customer delight are: · Listening, understanding and responding to Customers - often in unique and creative ways - to the evolving needs and constantly shifting expectations of their customers · Defining Superior Service and communicating that vision to employees at every level and ensuring that service quality strategy is personally and positively important to all in the organization. · Setting concrete Standards of Service quality and regularly measuring Performance against 100 % performance goal. · Selecting, training extensively in areas of knowledge and skills to achieve service standards and empowering Employees to work for the Customer · Recognizing and rewarding Service Accomplishment s, either individually or of groups, in particular, celebrating the success of employees who go the extra mile for their customers
What very important customers visit Mr Laphams shop and why?
Mr. Lapham's shop attracts very important customers, including wealthy merchants and ship captains, due to its reputation for quality goods and supplies essential for maritime trade. These customers rely on Mr. Lapham for materials such as canvas, rope, and tools, which are crucial for shipbuilding and maintenance. Additionally, his connections within the community and knowledge of local commerce make his shop a vital hub for trade and social interaction.
How would knowledge of consumer behavior help you in designing a marketing program for disposable diapers?
How would knowledge of consumer behavior help you in designing a marketing program for disposable diapers?Consumer behavior helps marketers to predict the expectations, perceptions and reactions of their customers and how to manage them for better sales.Therefore a marketer with good knowledge of Consumer behavior has the tool for retaining his customers. He does this by applying various approaches learnt as a student of Consumer behavior. One of such approacjes is the holistic approach which according to Kotler and Keller (2008) refers to the fact that everything matters in marketing.
What are the help of computers in an automotive student?
As automotive engineering is a study of designing & functioning of vehicles, computers are neccessary for a student because the pictorial view of your imagation can be drawn accurately without possible errors and if there are any errors,they can be rectified by making suitable changes and computers also conserve time when compared to a drafter. Note:for designing you require the knowledge of autocad completely
In what ways have computers helped businesses involved in sales and retailing?
Computers have allowed managers to get a better understanding of what sales and promotions customers like. With this knowledge, managers can better meet their customer's needs.
How do you use knowledge worker in a sentence?
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General knowledge about computers?
Computer skills.
Is it against the law for a landlord to serve larger measures of alcohol to customers without the customers knowledge?
yes
What Scientific knowledge did the builders of the Golden Temple apply in designing and building the structure?
the sc
How can caandidate apply knowledge got from school to the job?
web designing and social works
What must a speaker keep in mind to best appeal to the audience?
By adapting the speech to the expectations and knowledge of the audience.
What are some of the good points for using computers?
To get information and knowledge
What kind of products does PC Richard and Sons sell to customers?
PC Richard and Sons sells a variety of computers, Kindle products and laptops. They deal with a lot of high tech products and offer a fair price and experience and knowledge of these products.
What is the definition of market knowledge by different authors?
Market knowledge is important to help businesses. If they have the right knowledge, they are able to sell to their customers better.
