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The Advantages and Disadvantages of a Sales Force Management System?

Sales force management systems are systems used in sales, marketing and management. These information systems help to automate many tasks and functions relating to sales, thereby streamlining many phases of the sales operation. Most sales force management systems are often a smaller part of a larger system such as a Customer Relationship Management System (CRM). Sales management systems help to manage sales leads received from customer referrals, paid phone lists, or cold calls. Overall, these systems track contact and ordering information by customer. The system provides a record of every stage in the customer's life cycle from initial contact to sale or removal.Sales force management systems often create a competitive advantage for sales personnel and companies that utilize such systems. Sales staff becomes more productive since they are able to utilize their time more efficiently. The task of reaching out to each customer is simplified with the software automation that these systems provide. Sales managers have more readily available information about the performance of their sales staff, which makes it easier to correct problems sooner or reward peak sales performers. These types of systems often have analysis applications which help sales personnel develop a better understanding of their target market, target customer and competition. Market research of core customers is easier with readily available database of information. It's also easier to reach out to and service current customers with the automated system, resulting in increased customer loyalty and repeat sales. Advantages gained from using a sales management system help companies to increase market share and increase sales revenue as well as decrease costs.Disadvantages of sales management systems include complaints from the sales staff. Sales personnel report that some sales management systems are difficult to work with. There is often a lot of typing and inputting of information that takes them away from selling. Customer accounts in the system require frequent attention, maintenance and updating. Some say that the process dehumanizes the sales process. Another disadvantage of these systems is that they can be costly. Further, incorporating the sales force management into other company management systems may be cumbersome and time consuming.Sales force management systems have come a long way and are still developing bells and whistles and enhancement features. Many newer applications of sales force management systems provide the ability to obtain insight into product knowledge, territory optimization, sales forecast, pricing and e-commerce.


What is sales information system?

sales information system


What does Saleslogix CRM offer?

Saleslogix CRM Software provides businesses with information about customer interactions with sales, marketing and service or support assistance, to help a business take advantage of sales opportunities and respond to customers better.


What are the objectives of sales promotion?

MAJOR OBJECTIVES OF SALES PROMOTIONS. -to support the advertising program. -to support the sales team drive -to support the sales channels - trade. -to accelerate the sales -to drive the people traffic to the point of sales. -to stimulate the people to make the buying decision. -to influence the people to choose a particular brand. -to help the retail to move the merchandise -to help to liquidate the stocks. -to help to overcome the competition. -to help to gain the market share -to draw the customers' attention towards the product on the shelf.


Where can one find information on MLM sales?

One can find information on multi-level management sales by visiting sites that specialize in this field. Some of the best places to check are Wikipedia, Forbes and MLM Sales.

Related Questions

What are examples of support classification systems?

Support classification information systems are transaction processing systems, management information systems, knowledge management systems, office automation systems, decision support systems, group support systems.


What is the example of decision system support?

Decision Support Systems as Information Systems


What are the two information systems that support the entire organization?

Two information systems that support the entire organization:Enterprise resource planning systemsTransaction processing systems


What exactly does information systems lesson consist of?

Information systems consist of marketing information and data needed to keep a business successful and good. Keeping records and knowing when they have had good sales or bad sales.


What are the 3 types of management support systems?

There are three of these systems. They include transaction processing systems, operations information systems, and decision support systems or DSS.


What two information system that support the entire organization?

Two information systems that support the entire organization:Enterprise resource planning systemsTransaction processing systems


Classification of information system in organisation?

Information systems in organizations can be classified based on their functionality, such as transaction processing systems, management information systems, decision support systems, and executive information systems. They can also be categorized based on the level of the organization they support, such as operational, tactical, and strategic systems. Additionally, information systems can be classified by the type of users they serve, such as employees, managers, customers, and suppliers.


What are intelligent support systems sometimes referred to as?

Intelligent support systems (ISS), sometimes referred to as expert systems, are one of the more advanced forms of information systems.


What types of information systems exist in the marketplace?

There are about four types of information systems that exist in the marketplace. They include management information, transaction processing, office information and decision support systems.


What are the sub systems of MIS?

The main subsystems of Management Information System (MIS) include decision support systems, executive information systems, transaction processing systems, and knowledge management systems. Each subsystem is designed to support different aspects of organizational decision-making and information management.


What general support role do information systems play within organizations?

Information systems all have a support role in facilitating the meeting of institutional missions, goals, and objectives.


Senior management uses finance and accounting information systems to?

forecast sales trend