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How poor customer service can have an impact on the reputation of an organisation?
Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers
Who are the market environment stakeholders?
Market environment stakeholders include various entities that influence or are influenced by a company's operations. Key stakeholders typically include customers, suppliers, competitors, investors, and regulatory bodies. Additionally, employees and the local community also play crucial roles, as their interests and well-being can impact a company's reputation and success. Understanding these stakeholders is vital for businesses to navigate their market effectively and build sustainable relationships.
What is good customer service in an organization?
the organisation cna have a bad impact. People will start turning away from the certain organisation And it will loase out on custyomers
How the organisation structure and culture can impact on the performance of the business?
i want a simple ans
How does a customer influence and Impact a organisation?
A customer can impact an organization with bad press, complaining to ombudsman schemes, trading standards, lawyers, word of mouth, bad reviews online; the list is almost endless. This can in-turn impact an organization financially & reputation wise; knowing this, organizations may alter or completely change they way they conduct themselves.
Identify and explain the important components of microenvirnment?
The microenvironment consists of the immediate factors that directly influence a company's operations and decision-making. Key components include customers, suppliers, competitors, and market intermediaries. Customers drive demand and influence product development, while suppliers impact cost and quality of goods. Competitors shape market dynamics, and intermediaries facilitate the distribution and promotion of products, all of which are crucial for strategic planning and competitive advantage.
What are the major forces in the task environment of a retail clothing shop?
The major forces in the task environment of a retail clothing shop include competitors, suppliers, and customers. Competitors impact pricing, product offerings, and market positioning, while suppliers affect inventory availability and cost. Additionally, customers influence demand and trends through their preferences and purchasing behaviors. Retail clothing shops must navigate these forces to effectively meet market needs and maintain profitability.
When was IMPACT - organisation - created?
IMPACT - organisation - was created in 1985.
What are the three variables of the micro environment?
The three variables of the micro environment are customers, competitors, and suppliers. Customers play a key role in determining the success of a business by influencing demand. Competitors impact a company's market share and pricing strategies. Suppliers provide the resources needed for production and operations.
What are the micro environmental influences of the sainsbury?
The micro environmental influences on Sainsbury's include factors such as suppliers, customers, competitors, and market intermediaries. Supplier relationships impact product availability and pricing, while understanding customer preferences helps Sainsbury's tailor its offerings. Competitors, both traditional supermarkets and online retailers, influence pricing strategies and marketing. Additionally, market intermediaries, such as distributors and wholesalers, play a crucial role in the logistics and distribution of products.
What does micro-environment mean in regards to marketing?
Micro-environments in marketing are community entities like the divisions inside a company, its suppliers or resellers, its competitors, consumer markets, and the public which impact a company to serve is customers better.
How does a micro - environment influence and affect a national business?
A micro-environment comprises factors close to a business that directly impact its operations and decision-making, such as suppliers, customers, competitors, and market trends. In a national context, these factors can influence pricing strategies, product offerings, and marketing approaches. For instance, changes in consumer preferences or competitive dynamics can affect demand for products, while supplier reliability can impact production costs. Ultimately, a business's ability to adapt to its micro-environment can determine its success or failure in the national market.
What are the impact of conflict on the role of leader organization structure?
Discuss the impact of conflict in an organisation. Do you think that conflict reduces the efficiency and productivity in the organisation?
What are sources of competition?
Sources of competition can include existing competitors within an industry, new entrants that disrupt the market, substitute products or services that fulfill similar needs, and the bargaining power of suppliers and customers. Additionally, factors like technological advancements and changing consumer preferences can intensify competition. Overall, these elements influence market dynamics and impact a company's strategy and performance.
Do suppliers have an equal impact on product quality?
No, suppliers do not have an equal impact on product quality. The influence of a supplier on product quality can vary significantly based on factors such as their production processes, materials used, quality control measures, and level of expertise. Additionally, the relationship between a company and its suppliers, including communication and collaboration, can also affect the overall quality of the final product. Ultimately, selecting suppliers with a strong track record in quality assurance is crucial for maintaining high product standards.
How poor customer service can have an impact on the reputation of an organisation?
Poor customer service impact on the organisation reputation in the following ways:Loose the customersDecrease the market shareLoose the interests of the customers
Does telkoms competitions commissions fall under macro environment?
Telkom's competition commissions primarily fall under the micro environment rather than the macro environment. The micro environment includes factors directly related to the company, such as competitors, customers, and suppliers, which influence its operations and strategies. In contrast, the macro environment encompasses broader socioeconomic factors, regulatory frameworks, and technological trends that can impact the industry as a whole. However, regulatory changes at the macro level can indirectly influence competition commissions.
