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What are the challenges in customer service position?
Here are the following challenges as customer service position:Dealing with different customersResolving the customer's concernEducating the customers about the product/serviceConvincing the customer to buy the product/service
What is the definition of a customer?
A customer is a person or party who receives a service or product in exchange for a payment of some sort. Customers may also be referred to as clients, buyers, or purchasers.
How do you successfully close the sale with the customer?
It is not easy to close the sale with the customer but this is big challenge to us. During transaction we educate the customer about our product/service. We give an information and benefits of product/service to customers. Aside from that we need to offer additional promo for product/services to customer to become interested. Last is we need to convince to customer to buy the product/service.
How do you get good feedback from customer?
We are conducting the survey and asking a feedback from customers about the customer service and product/service.
What kind of customer would you like to approach a satisfied customera doubtful customer or an irate customer?
For me, I prefer both. Why? Because doubtful customer can educate about the product or service from inquiries up to order processing and angry customer can pacify them by sympathy, offering a reward program and ask an apology about poor product or service and poor customer service. My objective is to retain the customers for patronizing the product/service regardless what type of customers are.
What The satisfaction that consumers get from their purchases is known as what?
Utility.
What are the challenges in customer service position?
Here are the following challenges as customer service position:Dealing with different customersResolving the customer's concernEducating the customers about the product/serviceConvincing the customer to buy the product/service
What is the definition of a customer?
A customer is a person or party who receives a service or product in exchange for a payment of some sort. Customers may also be referred to as clients, buyers, or purchasers.
What happens if a customer is not satisfied with the product or service"?
If a customer is not satisfied with the product or service, they can typically request a refund, exchange, or a resolution to address their concerns. This may involve contacting customer service, returning the product, or seeking a resolution through the company's policies.
How do you successfully close the sale with the customer?
It is not easy to close the sale with the customer but this is big challenge to us. During transaction we educate the customer about our product/service. We give an information and benefits of product/service to customers. Aside from that we need to offer additional promo for product/services to customer to become interested. Last is we need to convince to customer to buy the product/service.
How do you get good feedback from customer?
We are conducting the survey and asking a feedback from customers about the customer service and product/service.
What kind of customer would you like to approach a satisfied customera doubtful customer or an irate customer?
For me, I prefer both. Why? Because doubtful customer can educate about the product or service from inquiries up to order processing and angry customer can pacify them by sympathy, offering a reward program and ask an apology about poor product or service and poor customer service. My objective is to retain the customers for patronizing the product/service regardless what type of customers are.
What do you understand by the term customer service?
A person who buy a product and service A pay benefit from product and service hr internal and external
What tasks are covered in the job description for customer service roles?
The customer service role entails that you can resolve either product problems or service problems. They also help customers by providing the basic product or service information.
What is a customer care specialist?
A customer service specialist provides support and help for customers having problems with a product or service.
What is the difference between dealer and customer?
The dealer is the person selling a product / service or making deals with customers to sell some thing. The customer is the person buying the product / service.
What is the customer service phone number for assistance with your product at 1-888-489-8452?
The customer service phone number for assistance with our product is 1-888-489-8452.
