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Take a deep breath, try to calm down and keep the customer calm. Try to keep the issue at the fore front and see if you can give the customer what they want with in policy.

Remember to kill them with kindness. This can often difuse a dispute or stressfull situation between customers and sales associates. If you can't difuse it then seak help either from a supervisor or manager.

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How do you answer how you dealt with an ambiguous situation where you demonstrated compassion for the customer?

The most appropriate way to deal with such a situation is to put yourself in the customer's place and try to understand exactly what they need and how they expect you to meet that need. Chances are, you will not be able to meet all of the expectations they have, but if you treat them with the same dignity and respect you would want for yourself, you can retain the customer and avoid a potentially unpleasant situation.


What is an example of a situation in which an organization would use a push strategy What is an example of a situation in which an organization would use a pull strategy?

An example of a situation in which an organization would use a pull strategy is when an organization wants to sell through many outlets. An organization would use a push strategy when they want to increase the knowledge of their brand in order to bring in more customers.


How would you handled a situation or scenario in customer service?

Explain the benefits and make him understands


How would you handle a situation where a customer is asking for something which is not in the interest of the company?

In such a situation, I would first listen carefully to the customer's request to fully understand their needs. Then, I would explain the company's policies or limitations while highlighting the reasons behind them, ensuring the customer feels heard and valued. If possible, I would offer alternative solutions that align with both the customer's interests and the company's policies. Finally, I would express appreciation for their understanding and encourage them to reach out for further assistance.


A customer complains that he was short changed what would you do?

This is a situation that you may want to have your manager or customer service handle. If your drawer is short, you could get in trouble.

Related Questions

Would Fits and hitting people and or things be part of Autism?

Potentially this could be a characteristic of autism, depending on the situation. What you describe could be a meltdown. This occurs when an autistic person is overwhelmed with sensory input or a stressful situation, they experience an uncontrolable emotional outburst such as an angry or agressive outburst.


Why would a mate act as if there was nothing wrong in a stressful situation?

Well, just referring to my own experience. Either the mate is very calm and went through the same situation before. Or either, does not know how to handle the situation and waiting for the other mate to react and make the decision to the stressful situation. Good luck!


How do you defuse an atomic bomb?

that would depend on its fusing system.


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I would likely feel anxious, frightened, and uncertain about the situation and what the future holds. It would be a challenging and stressful experience to go through.


How can you turn a potentially racist situation into a positive one?

y would you want to racist situations can be verry funny


Do you have cheats for defuse the bomb escape game?

yes what would you like to know?


How do you defuse a fission bomb?

Roughly the same way you would defuse a similar conventional military bomb. It is only after it is defused that the issue of handling the special nuclear materials comes up.


How do you make a sentence with the word potentially in it?

This was potentially the best opportunity he would ever have.This was potentially the best opportunity he would ever have.This was potentially the best opportunity he would ever have.This was potentially the best opportunity he would ever have.This was potentially the best opportunity he would ever have.This was potentially the best opportunity he would ever have.This was potentially the best opportunity he would ever have.This was potentially the best opportunity he would ever have.This was potentially the best opportunity he would ever have.This was potentially the best opportunity he would ever have.This was potentially the best opportunity he would ever have.


Should you stir up trouble?

Many people would say no. Stirring up trouble in any given situation only leads to more trouble, you could end up with a potentially serious situation.


What are some stressful songs?

People have different opinions as to what could be considered stressful when listening to music. Any song that makes a person feel uneasy or tense would be stressful song.


Definition of hectic?

If you have a hectic lifestyle you would have a busy and stressful lifestyle.


What does it mean when you think about other people or what would another person do when your in a stressful situation that you maybe might have not been in that often or before?

Thinking about what another person would do in a stressful situation can be a way of seeking guidance or perspective from someone else's experiences. It may help you consider different approaches or solutions that you wouldn't have thought of on your own, providing a sense of support or reassurance during a challenging time.