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What are customer care duties?
Customer care duties are making sure the customer is taken care of first and foremost. They resolve problems, answer questions, return items and make sure the customer has a good experience.
What do you do if you can't resolve a problem as a customer service provider?
refer to a manager or supervisor
If a customer or customer group asks you questions that you are unable to answer about your product service its benefits pricing or delivery structures what procedures would you follow in order to pro?
If I encounter questions about our product, service, benefits, pricing, or delivery that I cannot answer, I would first acknowledge the customer's inquiry and assure them that I will find the information they need. Next, I would consult internal resources, such as product documentation or colleagues with expertise on the topic. If necessary, I would escalate the query to a supervisor or relevant department. Finally, I would follow up with the customer to provide the answers or solutions as soon as possible.
Customer who have a bad experience will tell how many people?
if a customer has had a bad experience they will tell at least 10-20 people
What am i allowed to do when delivering customer service?
When delivering customer service, you are allowed to address customer inquiries and concerns, provide accurate information about products or services, and resolve issues to the best of your ability. You can also escalate matters to a supervisor if they require higher-level intervention. It's important to maintain professionalism and adhere to company policies while ensuring a positive customer experience. Always strive to listen actively and empathize with customers to foster trust and satisfaction.
What is the customer service for you?
WikiAnswers cannot answer questions that are designed specifically for you to answer. Your interviewer wants to know your personal experience. We do not know what customer service experience you have had, or if you have any skills at it. You have to answer job interview questions yourself.
What are the general questions asked in a capitec job interview?
General questions asked in a Capitec job interview include any past experience in banking and customer service questions. There will also be background questions about education and work experience.
Raising your voice when speaking to a customer or supervisor is considered what?
Raising your voice when speaking to a customer or supervisor is considered to be unprofessional.
What are customer care duties?
Customer care duties are making sure the customer is taken care of first and foremost. They resolve problems, answer questions, return items and make sure the customer has a good experience.
What types of questions were asked on the survey?
The survey asked questions related to customer satisfaction, product preferences, shopping experiences, and brand loyalty. It also gathered feedback on customer service, pricing, and overall shopping experience.
What do you do if you can't resolve a problem as a customer service provider?
refer to a manager or supervisor
What is JETT customer experience's population?
JETT customer experience's population is 35.
When was JETT customer experience created?
JETT customer experience was created in 2004.
Do you have a minimum experience in a customer service?
Yes,I have 3 years of experience of customer service.
How do you organize your day as a sales person and in future as a sales supervisor?
i have to develop my customer service
What should you do if you discontinue liquor service to an intoxicated customer but a supervisor insists that you continue to sell and serve alcohol to that customer?
I would ask for my supervisor`s word that he is willing to become responsible for this person`s safety and conduct for the rest of the evening.
What are some examples of barometer questions that can be used to measure customer satisfaction?
Some examples of barometer questions to measure customer satisfaction include: How likely are you to recommend our product/service to others? On a scale of 1 to 10, how satisfied are you with your overall experience? Did our product/service meet your expectations? How would you rate the quality of our customer service? How likely are you to purchase from us again in the future?
