answersLogoWhite

0

Customer churn, customer attrition or customer defection - these are few marketing term for lost customer.

User Avatar

Wiki User

11y ago

What else can I help you with?

Related Questions

What is the purpose of customer relationship marketing?

The purpose of customer relationship marketing is that it allows businesses to build long-term relationships with their new or old clients. Customer loyalty is also built through it.


What is the difference between sale and marketing?

sale is short term where marketing is long term sales is finishing the stock where as marketing is satisfying customer's need. In Marketing, demand been created and the same been satisfied.


What is the differences between the marketing and sale?

sale is short term where marketing is long term sales is finishing the stock where as marketing is satisfying customer's need. In Marketing, demand been created and the same been satisfied.


What is a major goal of the integrated marketing communications?

to win a long term relationship with customer


What are the marketing implications for different customer and product types in industrial marketing?

What are the marketing implications for different customer and product types in industrial marketing?


Customer satisfaction is Hr or Marketing?

Customer satisfaction is part of marketing.


What does DMCM stand for in business?

DMCM in business is a marketing term and stands for Digital Marketing Communications Management. It involves the development of online digital marketing strategies and then effective communication to the end customer. It encompasses concepts such as the customer relationship, user experience, social media marketing and all the possible ways a business can conduct marketing practice using the internet.


What are the marketing topics for BBM project work?

Rural marketing. Customer retention. Tele marketing. Promotional strategies. Customer behavior. Brand equity. Pilot marketing.


What is the characteristic of the relationship marketing era?

Relationship marketing takes the marketing concept one step further by establishing long-term, satisfying relations with customers in order to foster customer loyalty and encourage repeat buying


What is meant be the term 'customer expectation'?

Customer expectation refers to the preconceived notions or beliefs that consumers have about a product or service, including its quality, performance, and overall experience. These expectations are shaped by previous experiences, marketing messages, and peer reviews. Meeting or exceeding these expectations is crucial for businesses, as it directly impacts customer satisfaction and loyalty. Failure to align with customer expectations can lead to disappointment and may result in lost business.


Marketing concept and selling concept which concept is the best concept for short term?

Selling Concept:Begin with what firm wants to produce.Given products, persuade customers to buy."Get rid of what you have."Marketing Concept:Begin with customer needsDevelop 4 Ps in light of customer needs"Have what you can get rid of"


Which concept of marketing is based on customer satisfaction?

The concept of marketing based on customer satisfaction is known as the "customer-centric" or "relationship marketing" approach. This strategy prioritizes understanding and fulfilling customer needs and preferences, fostering long-term relationships and loyalty. By focusing on delivering exceptional value and experiences, businesses aim to enhance customer satisfaction, which can lead to repeat purchases and positive word-of-mouth. Ultimately, this approach recognizes that satisfied customers are essential for sustained business success.