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Customer service typically focuses on addressing general customer inquiries, resolving issues, and providing support to all customers. In contrast, VIP customer service is tailored for high-value clients, offering personalized attention, faster response times, and exclusive benefits to enhance their experience. VIP services often include dedicated representatives and proactive communication to anticipate needs, ensuring a premium level of satisfaction. Ultimately, the key difference lies in the level of personalization and attention given to the customer.

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1mo ago

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