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If I were unable to find an item a customer is looking for, I would first apologize for the inconvenience and ask if they have any specific details about the item that might help in the search. Then, I would check our inventory system to see if it’s available at another location or if we can order it for them. If that’s not possible, I would suggest similar items that might meet their needs and encourage them to reach out for further assistance.

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2mo ago

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During your first weeks of trainning at a new job what should you do when interacting with a customer?

If unable to answer a question from a customer, explain that you are a new employee and quickly find someone who can better help the customer


Where can you find customer number?

You can typically find your customer number on your account statement, billing invoice, or within your account settings if you're logged into an online service. It may also be included in welcome emails or correspondence from the company. If you're unable to locate it, contacting customer service directly is another option.


How did we find my customer number of NCB in online?

To find your customer number for NCB online, you typically need to log into your online banking account through the NCB website or mobile app. Once logged in, you can often find your customer number displayed in your account details or profile section. If you don't have access to online banking, you may also find it on bank statements or correspondence from NCB. If you're still unable to locate it, contacting NCB customer service for assistance is advisable.


How does effective customer service affect the customer?

Well effective customer service can affect the customer by putting them in a better mood. If they need something they don't want to have to deal with an irritating staff because then whatever they are looking for wont be worth there time if they can not get it easily. For example: A women asks an employee where an item is and he does not know. She askes others too and they all give her attitude and are not helpfull. She would end up leaving the store to either find somewere else to shop because she did not find what she was looking for, or she would have found it herself but would go somewere else the next time because she does not like the store. So if you have good customer servise you will please the customer and keep them coming back.


What is bad customer service?

bad customer service is when you do not take the time to help someone because it is not profitable to you in any way. it is ignoring a customer. if you get a query and you do not know the answer then you should refer them to someone who can answer their question. bad customer service is being in polite and not helpful in any way when needed buy a customer. being rude or obnoxious is bad too.

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