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Fullertor(1988)

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12y ago

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Why is cross functional coordination necessary to have a customer oriented firm?

There needs to be cross funtional coordination to ensure that individuals in separate funcions or departments are acting consistently in their treatment of the customer. For example the company would not be focused on the customer if the marketing department said that the customer could pay late as the customer had to bury his Dad and the finance department called up the customer and said where is the money that you should have paid us last week


What are the importance of customer interaction in the service process?

pawan has said that it is nesccery to intercate


What is meant by Customer is a king?

The phrase "Customer is king" emphasizes the importance of prioritizing customer satisfaction in business. It suggests that businesses should focus on understanding and meeting customer needs to foster loyalty and drive success. This mindset encourages companies to provide exceptional service, listen to feedback, and continually improve their offerings to ensure a positive customer experience. Ultimately, it highlights that customers hold significant power in influencing a business's reputation and viability.


What does it mean to contact customer management software?

When you contact customer management software companies you are typically having issues with your software from said company and are looking for solutions to fix it.


How can customer care executive satisfy to customer?

Customer service Executive are brand ambassadors. Each interaction a customer has with a business contributes to their loyalty to your company's brand being strengthened or weakened. Providing a great customer experience isn't just good for customers; it's also important for building your own career and applying skills learned in the workplace to your personal life.