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It's the law! The Data Protection Act provides for confidentiality of customer information. Customer would be very annoyed if you tell others about them, even if it's nothing personal, just mentioning that you are a client could be bad for business. Money is a private personal matter, and most people don't share that information.
What else can I help you with?
Describe how consistent and reliable customer service contributes to customer satisfaction?
Consistently good services can be simple things like basic courtesy, smiles, friendliness, respect, and paying genuine attention to the customer. Going that extra distance is a deal maker.Honesty is important in service.Organisations do not stop from seeking continuous improvement when customer feedback tells them that there are particular changes to customer service that will increase customer satisfaction
How do you handle a born again customer?
The same as you would any other customer, with courtesy and respect.
How do you speak to dissatisfied customer?
Quietly,calmly and with respect. Allow them to express themselves completely and deal with their complaint as if it were you making the complaint. Never argue with a customer.
What is the least important quality for a customer service agent?
Out of the normally positive qualities, I would say the CSA with the least self respect would still do a hell of a good job, putting others needs above their own.
When a customer says no to your sales presentation how do you handle it?
When a customer says no to your sales presentation, handle it with understanding and grace. Respect their decision, ask for feedback to understand their concerns or objections, and use that information to refine your approach for future interactions. Building a positive relationship is more important than a single sale.
How important is security and confidentiality?
Maintaining confidentiality is very important because it shows respect for people and they can trust you and feel relax enough to tell you any suggestion they may have. There may be some cases in which you will have to break confidentiality such as if a child protection case is suspected.
What is SRO in respect to Bangladesh?
Self Respect Organisation
Explain the communication cycle with respect to an organisation?
how communication cycle in an organisation
Why is it important to keep quiet in certain situations?
It is important to keep quiet in certain situations to show respect, avoid causing disruptions, maintain confidentiality, and allow others to focus or concentrate.
Describe how consistent and reliable customer service contributes to customer satisfaction?
Consistently good services can be simple things like basic courtesy, smiles, friendliness, respect, and paying genuine attention to the customer. Going that extra distance is a deal maker.Honesty is important in service.Organisations do not stop from seeking continuous improvement when customer feedback tells them that there are particular changes to customer service that will increase customer satisfaction
Can spouse give medical history info?
Yes, a spouse can give medical history information about their partner with the partner's consent. It is important to respect the patient's privacy and confidentiality when sharing medical information.
What are the role of supportive relationships in reducing the risk of abuse and neglect?
using effective communication listening empathy recognition of preferences and needs respect for choices respect for culture respect for lifestyle confidentiality
Is respect important?
Respect is one of the most important aspects of the work place. Respect allows employees to work together even if they disagree with each other, it keeps customer employee relations in good standing and it also allows the manager to keep their employees under constructive supervision and working within company guidelines.
What are service users rights in a care home?
Privacy, Choice, Respect, Dignity, Safety, Freedom of speech, Confidentiality and Opinions
How do you handle a born again customer?
The same as you would any other customer, with courtesy and respect.
Respect for persons involves which four elements?
Autonomy, truth telling, confidentiality, and, fidelity
How does confidentiality promote respect?
its helps because they didnt share their private life to other without permission , and its makes patient happy.
