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Motor may be OK but it sounds like the window came off its track; possibly because of a defective slide. In any case you will need to remove the door panel to check it out. Remove any screws holding panel onto door; disconnect battery; unhook any power locks,window switches, etc., as they become accessable. The doorpanel is usually held at the edges by plastic clips, remove them slowly as not to break them. All this can be done with basic hand tools.Once you get in there you should be able to figure out the problem. pls see... http://www.faqfarm.com/Q/What_is_wrong_when_the_front_passenger_power_window_motor_sounds_like_it%27s_going_to_work_but_then_stops_and_the_window_will_not_move_on_a_1999_Jeep_Grand_Cherokee

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Q: How do you replace the drivers side power window motor on a 2001 Jeep Grand Cherokee The motor sounds like it runs but the window remains inside the door?
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