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Hopefully, this will help:
The symptom I experienced was this: I would put a tape in my 2001 VW Golf deck... the deck would accept the tape, try side A and the display would show side A, then the deck would try side B and the display would show side B, then the deck would try side A once again and the display would show side A...at this point, the deck would then sound one beep and eject the tape.
Here is what I did:
I removed the compartment above the stereo cassette deck (the one that is empty and can be used to store your sunglasses in). It comes out quite easily, but does tend to snag on the stereo cassette deck itself so it has to gently be pried out. Next, I removed the stereo cassette deck...it had a couple of tabs on it, one on either side that secured it in place to the compartment's side frame...I wedged a screw driver in from the top of each side about an inch in and pulled towards myself to defeat the tabs to get the stereo cassette deck out. Be careful to pull the stereo cassette deck out slowly and to ease the cabling and antenna cable out as well. There is enough slack on the cabling and antenna cable to get the deck out and resting on the standard gear shift.
After removing the stereo cassette deck (but still having all cabling attached), I removed the two screws that hold the top cover on so as to expose the stereo cassette deck's mechanism (I also had to tear the warantee seal to remove the cover). I then turned the unit on. Next, I tricked the machine by pushing the actuator that tells the deck a tape had been inserted, and watched to see what happened mechanically. I found that the main motor via a worm gear was turning freely, thus the main gear that runs the tape was o.k. The capstans (the silver spindles), and pinch rollers (the black rollers that move against the capstans to guide the tape), on the other hand, were not turning. I then turned the unit OFF and proceeded to un-plug the flat ribbon cable running from the tape head to the main printed circuit board at the board itself (the flat cable is attached to a wafer that makes it easy to pull on...the wafer that is...DO NOT pull on the flat cable. Also, I un-plugged the connector found in white plastic (it actually plugs right into the main printed circuit board)(You can pull on the white plastic to do this). Then, I removed the 4 screws that hold the entire cassette deck mechanism, and took the mechanism out as one unit (thank you to the manufacturer for making it so very easy). On the under-side of the mechanism, I found the motor that drives the spindles via a very thin belt. I carefully rotated the motor and it seemed to move freely. The pulley attached to the motor, however, had grease on it. I CAREFULLY took the belt off of the PULLEY END ONLY and secured it on a piece of metal near the pulley to maintain tension on the belt. (The belt is also wound around the capstan pulleys as well in a certain way, and would be time-consuming to get it routed properly again). I then cleaned the pulley. I also checked to see if any grease was on any other parts of the belt.
After re-assembling the deck, it worked like new. I then put it back in its compartment.
So, two things could have been the problem: grease on the pulley (so that no drive occured on the belt), or a motor shaft that had a bit of dust/gunk build-up that was freed when I turned the motor pulley by hand.
That's my story.
What else can I help you with?
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