Give example of tqm

Answer 1

Example 1: Matsushita Electric (by K. Matsushita, Founder)

Vision:

"Profits are linked to growth and that investments which promote growth will eventually pay off in the long term."

Mission Statement:

• National service through industry,
• Fairness,
• Harmony and co-operation,
• Strive for betterment,
• Courtesy and humility,
• Assimilation to the society, and
• Gratitude.

Example 2: Leicester Business School, De Montfort University (by J. Coyne, Head of School)

Vision:

"By the year 2000 we want to be recognized amongst the leading Business School in Britain. With our critical mass and fulample 2: Leicester Businl range, full function approach to Business we aim to be 'The Best of the Big.'"

Mission Statement:

• To be recognised as a major provider of high quality teaching, research, management development and consultancy, servicing clients regionally, nationally and internationally.
• To provide a supportive working environment, with staff and students enjoying facilities of the highest standards attainable within the resources available.
• To contribute fully to the creation of a major international University of the Year 2000.

Answer 2

An example of Total Quality Management (TQM) is when a manufacturing company implements a system to involve every employee in the process of identifying areas for improvement and providing suggestions for ways to enhance product quality. By emphasizing continuous improvement and customer satisfaction, TQM aims to create a culture where quality is everyone's responsibility.