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Ethic contribute to customer satisfaction is standing by Products and Services. When customers are dissatisfied with a purchase, they appreciate it if the company promptly addresses their concerns and takes action to bring about customer satisfaction. In this case, high ethical standards mean standing by the promises that were made, spoken or implied, when the customer made a purchase. A restaurant patron who believes his meal was not prepared properly can be converted to a satisfied customer it the restaurant owner gives him a coupon for a discount on his next meal. It may even be a case where the restaurant owner knows the meal was prepared as it should have been. He makes the decision that keeping the customer satisfied is more important than the cost of the coupon. He stands by his promise of providing the highest-quality dining experience.

Secondly, ethics contribute to customer Satisfaction are Selecting the Right Products good ethics dictates that a salesperson should help customers find the most suitable product for their needs, not necessarily the one that results in the greatest revenue or highest profit margin for the company. Customers appreciate it when sales associates take the time to find out their specific needs to treat them as individuals. Precisely meeting customer needs translates into higher customer satisfaction.

Thirdly, ethics contribute to customer Satisfaction are not overselling a poor ethical choice on the part of a salesperson is to sell the customer something she doesn’t really need. A cleaning service professional, for example, could tell the customer she needs expensive diagnostics done to find out where the line is clogged, when in fact he can tell it is a minor clog that he can remove in minutes. The customer doesn’t have the experience to determine whether she is being told the truth. She may invite a second company in to do an estimate as well and find she was being misled by the first company. Which ends up losing a customer to the more honest company.

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Can you provide some examples of bad ethics in the workplace?

Examples of bad ethics in the workplace include lying to customers, stealing company resources, harassment of coworkers, discrimination based on race or gender, and engaging in conflicts of interest.


What did Aristotle contribute to philosophy?

Aristotle made significant contributions to various areas of philosophy, including metaphysics, ethics, and logic. He developed the idea of the four causes to explain how things come to be, and his ethical theory centered around the concept of virtue ethics. Additionally, Aristotle's logical works laid the foundation for the field of formal logic.


What are the benefits of incorporating ethics into decision-making processes?

Incorporating ethics into decision-making processes helps ensure that choices are made with consideration for what is morally right and just. This can lead to more responsible and fair outcomes, build trust with others, and contribute to a positive reputation for individuals and organizations.


What are the human acts of ethics?

Human acts of ethics are actions that are intentionally performed by individuals in accordance with moral principles and values. These acts are based on considerations of right and wrong, and are influenced by factors such as empathy, fairness, and integrity. Practicing ethical behavior helps individuals develop a sense of responsibility towards others and contribute to a positive and just society.


What are good ethics and how do they impact decision-making in various aspects of life?

Good ethics refer to principles and values that guide individuals to make morally sound decisions. These principles impact decision-making in various aspects of life by helping individuals consider the consequences of their actions on others, uphold integrity, and promote fairness and justice. By following good ethics, individuals can build trust, maintain relationships, and contribute positively to society.

Related Questions

How does ethics contribute to shareholder wealth?

Ethics contribute to shareholder wealth in a very huge manner. With proper ethics, it will lead to customer satisfaction which will increase the sales and cash flow which are the main components of shareholder wealth.


What are the good qualities of good banking system?

Customers satisfaction in anyway ( ethically) customers satisfaction customers satisfaction


What is the connection between customers expectation and customers satisfaction?

customer expectation is, what they want from the service prowiders. and customer satisfaction is provided service to them is making them happy.


What is the relationship between customer value and customer satisfaction?

Marketing is the delivery of customer satisfaction at a profit. Goals: Attract new customers by promising superior value and keep and grow current customers by delivering satisfaction.


What is the relationship between customer value customer satisfaction and quality?

Marketing is the delivery of customer satisfaction at a profit. Goals: Attract new customers by promising superior value and keep and grow current customers by delivering satisfaction.


What are costumer satisfaction?

Customer satisfaction means that a company has standards in place to make sure that all of their customers are happy. If customers feel the company cares about them and their business, they will continue to shop with them.


Why business ethics is so important?

Business ethics are important because managers want customers to purchase their products. When customers think businesses aren't ethical, they tend to avoid purchasing from them.


What are service activities and how do they contribute to the overall success of a business?

Service activities are tasks or actions performed by a business to meet the needs of customers. These activities contribute to the overall success of a business by enhancing customer satisfaction, building loyalty, and differentiating the business from competitors. By providing excellent service, businesses can attract and retain customers, leading to increased sales and profitability.


How do I create an effective satisfaction survey for customers?

You can create a satisfaction survey on the following site: http://www.esurveyspro.com/article-customer-satisfaction-surveys.aspx. It is a great tool.


How does the 100 satisfaction guarantee ensure that customers are completely happy with their purchase?

The 100 satisfaction guarantee ensures that customers are completely happy with their purchase by promising to address any issues or concerns they may have and offering a refund or replacement if necessary. This guarantee gives customers peace of mind knowing that their satisfaction is a top priority for the company.


What happens to the level of satisfaction among customers if the performance of products or services is lower than their expectation?

satisfaction level decreases


What are the key concepts related to business ethics?

The key concepts related to good business ethics are the ideas that honest ethics are necessary to attract and retain customers. Customers who understand that they have been treated fairy and ethically are those who will tell their friends and they might become new customers. By using good business ethics, you are also assured of earning your own self respect no matter if you make or lose money.