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  • Offer your support. Let your friend know you're there for her if she needs you.

  • 2

    Remind your friend to calm down and clear his head so he can begin solving the problem. If he loses control of the situation or his feelings, it doesn't do anyone any good.

  • 3

    Listen to your friend as she talks about her feelings. The best thing you can do is listen. When you listen, you're actually helping your friend come up with the solution herself. It helps to have someone truly hear you when you're going through a tough time.

  • 4

    Ask questions to find out what the root of the problem is. Find out what the fight was about in the first place. Ask him if this person is someone he wants to keep as a friend, or whether the incident has caused too much stress on the relationship.

  • 5

    Help her come up with a strategy to settle the conflict, if it's something she wants to work on. One example could be to meet in person to talk about how they both feel. The other person may be feeling the same way. Remind her that she should be willing to change and to keep an open mind. She should be ready to say she's sorry, forgive and move on.

  • 6

    If you notice things are getting worse or if they don't seem to be improving, back off and let your friend deal with this on her own. You can only do so much without getting too involved. Just remind your friend that you're still there to listen to her no matter what, and that you want her to work out her own feelings.

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Wiki User

15y ago

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