EBAY Phone Number 1-877-563-9623 : Help 24 Hours & Customer Service?

Answer 1

For eBay customer support 1877 563 9623, eBay has on-line technical support, and a response is typically received within 24 hours. For online customer or technical support, eBay users can contact the online Helpdesk.

Customer support at eBay can help you with just about any issue, whether it's an order that never arrived or a product that showed up damaged or defective. The e-commerce site's customer-service channels can also assist eBay sellers facing issues. Whether you're buying, bidding, or selling, eBay has customer-service representatives on hand to help you.

The solutions to many common eBay issues can be found in a number of articles published on the e-commerce site's Help page — think topics like "Return an item for a refund" or "Tracking your item." You can find these articles by punching a few keywords into the search bar under the "Help & Contact" section of the site or browsing the general topic pages.

How to contact eBay

Many issues can be resolved quickly just by reading through past articles or eBay Community forums — you're probably not the first person to have the issue. Steven John/Business Insider

If you don't see your issue, contacting eBay customer support over the phone is as easy as dialing 1-866-961-9253. eBay even offers a callback feature that lets you decide when you want them to call you. Phones are not everyone's preferred method for addressing customer-service issues, though, so here are a few others.

Back at the Help portal, choose which topic your issue falls under and then select the email eBay directly option. They generally respond within 24 hours. You can also do a one-on-one live chat with a customer-support agent, though there may be wait times just like the phone. People who are big on social media can try tweeting at eBay via the @AskeBay Twitter handle.

If your issue isn't time-sensitive, consider bringing it to the eBay Community. Through this discussion forum, you can start a thread about your problem and members of the eBay community will answer or provide feedback. You can also use the eBay Community Knowledge Base feature to search a list of commonly asked questions.

Answer 2

The "contact us 1-877-563-9623" tool is a part of eBay's online customer support system. The tool asks eBay users to describe their problem in a few short words. It then offers options to help users to resolve the buying, selling or other issue they're having.

Sometimes these options include contacting eBay by telephone, live chat or web form. At other times, users will be offered links to relevant website tools.

What to Expect When Using "Contact Us"

When accessing the tool (use the links above or below), you'll likely be asked to sign in using your eBay member ID and password.

The customer support tool offers three basic options, each of which branches into a series of more specific issue-oriented questions and choices. For example, there's buying--the option you should choose if your desire to contact eBay relates to a purchase that you have made, would like to make or are trying to make. Users would also choose the "buying" option if their question relates to shopping and making purchases on eBay in general.

If your problem has nothing to do with "buying," you might select the "selling" option. This option would apply if you are an eBay seller and want to contact eBay in relation to a selling issue. The issue may have to do with your listings, a problem buyer or anything else selling-oriented. As long as it relates to selling, this option would be appropriate.

If neither "buying" or "selling" is the problem at hand, but you're having issues with your eBay account generally, select the "account" option. This option would be appropriate if you need to contact eBay about billing or payment of your eBay balance. It would also be appropriate if your problem relates to registration or configuration issues or anything else on eBay not directly related to buying or selling.

In addition, eBay's support tool also includes options such as fees and billing, shipping, returns and how to resolve a problem.

Following the Form

In order to be provided with a way to contact eBay or access a relevant website tool, you must follow the form through each question or option until it provides you with a phone number or relevant link. You will not be offered a way to contact eBay until you follow the form to its conclusion.

If you have trouble using the form, you may have to contact eBay by phone to solve the problem. eBay's customer service phone number is (. Its technical phone number is

Whether you contact eBay by phone or online, the goal is to help you resolve disputes and answer questions in the most efficient manner possible. If you're the type who hates to contact customer service for fear of being placed on hold or of having a time-consuming conversation, eBay offers a list of common concerns its users have.

The list includes everything from trouble listing an item to how to revise a listing. It is detailed enough that you might be able to figure out how to resolve the issue without contacting customer service.

Answer 3

If you have trouble using the form, you may have to contact eBay by phone to solve the problem. eBay's customer service phone number is 1(877) 563-9623. Its technical is (877) 563-9623.

How to Use eBay's 'Contact Us' Tool

Following the form through each question is key

The "contact us " tool is a part of eBay's online customer support system. The tool asks eBay users to describe their problem in a few short words. It then offers options to help users to resolve the buying, selling or other issue they're having.

Sometimes these options include contacting eBay by telephone, live chat or web form. At other times, users will be offered links to relevant website tools.

What to Expect When Using "Contact Us"

When accessing the tool (use the links above or below), you'll likely be asked to sign in using your eBay member ID and password.

The customer support tool offers three basic options, each of which branches into a series of more specific issue-oriented questions and choices. For example, there's buying--the option you should choose if your desire to contact eBay relates to a purchase that you have made, would like to make or are trying to make. Users would also choose the "buying" option if their question relates to shopping and making purchases on eBay in general.

If your problem has nothing to do with "buying," you might select the "selling" option. This option would apply if you are an eBay seller and want to contact eBay in relation to a selling issue. The issue may have to do with your listings, a problem buyer or anything else selling-oriented. As long as it relates to selling, this option would be appropriate.

If neither "buying" or "selling" is the problem at hand, but you're having issues with your eBay account generally, select the "account" option. This option would be appropriate if you need to contact eBay about billing or payment of your eBay balance. It would also be appropriate if your problem relates to registration or configuration issues or anything else on eBay not directly related to buying or selling.

In addition, eBay's support tool also includes options such as fees and billing, shipping, returns and how to resolve a problem.

Following the Form

In order to be provided with a way to contact eBay or access a relevant website tool, you must follow the form through each question or option until it provides you with a phone number or relevant link. You will not be offered a way to contact eBay until you follow the form to its conclusion.

Whether you contact eBay by phone or online, the goal is to help you resolve disputes and answer questions in the most efficient manner possible. If you're the type who hates to contact customer service for fear of being placed on hold or of having a time-consuming conversation, eBay offers a list of common concerns its users have.

The list includes everything from trouble listing an item to how to revise a listing. It is detailed enough that you might be able to figure out how to resolve the issue without contacting customer service.

Answer 4

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Answer 5

What it is possible to say, is that for the third quarter of 2008, there were 85.7 million active users. Over time, however, eBay has become difficult to contact. It is still possible to contact eBay and talk to a customer representative. Search "contact eBay," and you will find a telephone number for customer service: 1-877-563-9623.

How Do I Contact eBay Customer Service Directly?

Once upon a time, eBay offered email addresses for customer service, live chat, telephone contacts, and webmail support. Over time, however, eBay has become difficult to contact.

Is It Still Possible to Contact eBay Directly?

It is still possible to contact eBay and talk to a customer representative. Search "contact eBay," and you will find a telephone number for customer service: . According to some accounts, the wait time for this number is typically three minutes. eBay also offers a telephone number for fraud detection, which is . The wait for this number is typically around seven minutes.

For technical support, eBay has on-line technical support, and a response is typically received within 24 hours. For online customer or technical support, eBay users can contact the online Helpdesk.

Contact Methods That Have Disappeared

It is true that channels that used to be available to reach eBay were gradually buried deeper and deeper in the eBay pages and have been discontinued on the main U.S. () site. These include the following:

Live Chat: eBay, at one stage, had a live chat system that was prominently placed on every eBay page. However, links were later buried in help pages and, now, eBay's live chat is officially defunct.

Direct Email: It was also possible at one time to email eBay directly from your private email account using convenient addresses such as "safeharbor@" and to obtain a response.

Unity Across International Sites: Some international sites still have these links or options, but many do not. Although eBay handles most international customer support in the same facilities as U.S. support, agents helping international users generally indicate that they do not have access to U.S. accounts in their system.

Automated Help Options

The interactive web system is recommended by eBay for customer service. To use it, click the "Customer Support" link at the top of any eBay page. Clicking will send you to the online customer support page. There you can select the "Contact eBay" tab and access an automated tool that triages customer inquiries and provides links to other tools—or limited contact information based on the information that the customer provides.

Unfortunately, eBay has made it more and more difficult to reach them quickly, seeking to force buyers and sellers to rely more on self-help and their automated system—an automated system that is naturally unable to provide specific and immediate help. You can, however, still reach a person at eBay if you are patient and willing to be a bit flexible about the method of contact.

Answer 6

Contacting eBay - by phone or otherwise While 1877-563-9623 is eBay's best toll-free number, there are 5 total ways to get in touch with them. The next best way to talk to their customer

How eBay's Buyer Protection Program Works

Because eBay is primarily a forum in which buyers are connected to sellers, rather than an online retail site in its own right, eBay has struggled to maintain the same reputation for safety and good customer service that other retail platforms enjoy—like.

To address this problem, in recent years eBay has taken steps to impose some basic requirements on sellers with regard to return policies, but the centerpiece of their customer assurance push has been the Buyer Protection Program.

eBay Buyer Protection Program

Generally speaking, eBay Buyer Protection is a promise to shoppers on the U.S. eBay site—— that eBay will intervene in disputes between buyers and sellers to rectify issues when the seller has failed to act adequately to resolve the dispute.

Buyers that file a successful claim under the program are usually:

Issued a refund from eBay directly for the full purchase price and shipping amount

Required to return the unsatisfactory item to the seller

Absolved of any further connection with the transaction or obligation to the seller

In rare cases, the buyer may not be required to return the item to the seller but will still receive a refund.

After a decision in a buyer's favor, eBay takes responsibility for recovering funds from the seller, because the buyer has already been reimbursed.

When the Buyer Is Covered by Buyer Protection

Buyers are eligible for a buyer protection claim as long as they:

Made the purchase on the eBay site

Paid through eBay using the eBay checkout process, such as PayPal, Bill Me Later, direct credit card purchase through eBay checkout, or another approved payment method

Made a purchase that is not specifically excluded from protection

Made the purchase within the 45 days preceding the claim

Have a good faith dispute with the seller

This last point catches many disputers unaware. Buyer Protection is not an "unconditional guarantee" refund policy.

When the Buyer Is Not Covered by Buyer Protection

To win a claim, eBay must believe that the buyer fundamentally did not receive the item for which they paid. Some examples that may surprise buyers include:

If you purchased a product, it was delivered in a timely fashion, and it is substantially the same as other products of the same make/model, eBay will not refund you simply because it turns out that you're very dissatisfied with the product.

Similarly, a product that is inexpensive and generally recognized to be poor in quality is not likely to be refunded even if it breaks within the first 45 days you have it.

A used item purchase is rarely refunded for breakage even if it was originally a high-quality, brand-name item. Notably, eBay usually rules that previous use has resulted in normal wear and tear and that buyers knowingly take a risk when buying a used item that the item may break soon after purchase.

It's worth noting that items that arrive very late, in a condition not matching the description, or with obvious damage or defects that were not disclosed in the listing, are generally covered